4S - Poor signal strength and slow 3G

[Anonymous]

My phone is forever dropping calls. The O2 coverage map says I should get good signal where I live and also strong 3G. I hardly get 3G at all.

Today at work we had three iPhones next to each other. One on three one on t-mobile and mine on O2. We ran speedtest on all of them.

The one on three got a ping of about 100ms, download 8mb, upload 3mb.

The one on t-mobile got a ping if 130ms, download of 4mb and upload of 1.5mb.

Mine on O2 hardly connected. After several failed attempts to get speedtest to even connect to a server, I got 600ms ping, 0.0mb upload and 0.01mb download.

I got the same results each time I tried.

I had 3 bars and 3G showing. The others had 5 bars.

To send picture messages I have to change my phone setting so it shrinks the image size before sending.

This is not on at all!! I thought i2 weren't meant to be the best?!

I have the same issues at home. Have tried other O2 sims with same results.

Why won't O2 sort out their rubbish network?

[Anonymous]

Could this be a sim issue?

Try cleaning it and see if the situation improves.

Ps, welcome to the community

[Anonymous]

This could be an issue with a mast or the phone itself have you tried your sim in another phone?

[Anonymous]

I have taken my sim card out cleaned it and put it back in. The 3G reception is still rubbish.

Speedtest is telling me it can't even find the server to test.

I have another O2 phone here and it is also showing no server on speedtest.

[adamtemp64]

try checking the status checker http://status.o2.co.uk

[Anonymous]

I have checked the status check and there is nothing happening in my area. It's been like this for months so don't think it's a temporary issue.

[MI5]

Are you in Brighton, Kemp Town area?

[Anonymous]

No I'm in co durham

[adamtemp64]

Care to share the postcode so we can see what the status and coverage checker say.

Have you had the iphone checked at an apple store?

[MI5]

I used to work in Newton Aycliffe (DL5). O2 reception has always been poor around that area. From Memory there never was any 3G and barely any 2G signal. What is the exact status on the checker for 3G at your postcode - How many bars does it show?