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voicemail charges

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Anonymous
Not applicable

on ‎25-02-2013 23:59

on ‎25-02-2013 23:59

I am being charged for voicemail on my monthly bill even though I don't use this facility. Any duggestions to why this might be? Thankyou.
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Anonymous
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on ‎26-02-2013 06:36

on ‎26-02-2013 06:36

I haven't been abroad. Unfortunately. Don't use voicemail facility. Will contact Customer Services. Thankyou.

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jonsie
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on ‎26-02-2013 00:05

on ‎26-02-2013 00:05

Voicemail should be free on monthly contract. Ask customer service why you are being charged. Does it state the charges are for voicemail on your bill?

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THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
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perksie
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on ‎26-02-2013 00:11

on ‎26-02-2013 00:11

Is this from when you were abroad?

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
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Anonymous
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on ‎26-02-2013 00:13

on ‎26-02-2013 00:13

Says it is outside my allowances and yes says voicemail on my bill.
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perksie
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‎26-02-2013 01:14 - edited ‎26-02-2013 01:17

‎26-02-2013 01:14 - edited ‎26-02-2013 01:17

Voicemail is charged when you are abroad.

 

Dial 1760 to make sure it's turned off.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
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Anonymous
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on ‎26-02-2013 06:36

on ‎26-02-2013 06:36

I haven't been abroad. Unfortunately. Don't use voicemail facility. Will contact Customer Services. Thankyou.
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Anonymous
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In response to Anonymous

on ‎26-02-2013 10:25

on ‎26-02-2013 10:25

Please let us know the outcome - that is a weird one Karen.

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Anonymous
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In response to Anonymous

on ‎26-09-2016 16:03

on ‎26-09-2016 16:03

Iam on a monthly contract with o2, am i being charged for retrieving of my voicemail ?

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Curr946
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on ‎26-09-2016 16:12

on ‎26-09-2016 16:12

depends on your tarriff, but 99% of them now just use the allowance on your call plan.
Current Phone: Sony Xperia XZ Premium
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MI5
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on ‎26-09-2016 16:12

on ‎26-09-2016 16:12

Access to VM comes out of your included mins allowance.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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