cancel
Showing results for 
Search instead for 
Did you mean: 

text messages fail because they convert to multi media and are immobilised

Anonymous
Not applicable

text messages fail because they convert to multi media and are immobilised. how can i prevent this from happening?

Message 1 of 6
4,422 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 154922 Posts
  • 659 Topics
  • 29451 Solutions
Registered:
See help link here to explain why texts are converted https://community.o2.co.uk/t5/Other-Products-and-Services/Accidental-MMS-Sending-and-How-to-Avoid-it...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 6
4,420 Views
5 REPLIES 5

MI5
Level 94: Supreme
  • 154922 Posts
  • 659 Topics
  • 29451 Solutions
Registered:
See help link here to explain why texts are converted https://community.o2.co.uk/t5/Other-Products-and-Services/Accidental-MMS-Sending-and-How-to-Avoid-it...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 6
4,421 Views

Anonymous
Not applicable
The text messages aren’t actually immobilised.
Message 3 of 6
4,414 Views

MI5
Level 94: Supreme
  • 154922 Posts
  • 659 Topics
  • 29451 Solutions
Registered:
No, but there MMS function is immobilised so won't send as MMS when the texts convert due to going over 480 characters.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 6
4,410 Views

Anonymous
Not applicable

I assume it’s a different mms system for android rather than iOS or is it the same

Message 5 of 6
4,407 Views

MI5
Level 94: Supreme
  • 154922 Posts
  • 659 Topics
  • 29451 Solutions
Registered:
Same system but if you have disabled MMS in settings they won't send.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 6
4,396 Views