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text messages fail because they convert to multi media and are immobilised

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Anonymous
Not applicable

on ‎09-07-2017 14:21

on ‎09-07-2017 14:21

text messages fail because they convert to multi media and are immobilised. how can i prevent this from happening?

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MI5
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on ‎09-07-2017 14:26

on ‎09-07-2017 14:26

See help link here to explain why texts are converted https://community.o2.co.uk/t5/Other-Products-and-Services/Accidental-MMS-Sending-and-How-to-Avoid-it...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
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on ‎09-07-2017 14:26

on ‎09-07-2017 14:26

See help link here to explain why texts are converted https://community.o2.co.uk/t5/Other-Products-and-Services/Accidental-MMS-Sending-and-How-to-Avoid-it...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
Not applicable

on ‎09-07-2017 15:27

on ‎09-07-2017 15:27

The text messages aren’t actually immobilised.
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MI5
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on ‎09-07-2017 15:33

on ‎09-07-2017 15:33

No, but there MMS function is immobilised so won't send as MMS when the texts convert due to going over 480 characters.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
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In response to MI5

on ‎09-07-2017 15:44

on ‎09-07-2017 15:44

I assume it’s a different mms system for android rather than iOS or is it the same

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MI5
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on ‎09-07-2017 16:46

on ‎09-07-2017 16:46

Same system but if you have disabled MMS in settings they won't send.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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