on 07-01-2014 21:54
on 07-01-2014 21:54
recently My samsung galaxy ace displayed emergency calls only being away from home thought there was no coverage on return same problem used the 'Guru' to get it sorted who indicateda new sim was required This would arrive promptly and be already activated so I would not need to seek help.... 4 days later new sim phone still does not work Contact O2 Guru your sim is not activated you need to go to O2 shop with Photo id what a Rubbish service the nearest shop is 3miles away .That is if the sim is the problem why cant the Guru do the job properly instead of sending ribbish information Wont be stopping when contract ends thats for sure! Pay my bills and get no service
cant preview as there isa problem!!!
Solved! Go to Solution.
07-01-2014 23:16 - edited 07-01-2014 23:30
Because it's a replacement sim, contact CS or fill in the online form to have it activated
link here: https://www.o2.co.uk/apps/help/help