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Voicemail pin

Anonymous
Not applicable
Hello,I am unable to access voicemail.Pin was set to default by O2 to rectify this.Have a new sim too.When asked to enter a new pin I am told incorrect and hangs up. Mike.
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MI5
Level 94: Supreme
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As it sounds like an account issue, only cs can help further I'm afraid mate.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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Message 7 of 9
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MI5
Level 94: Supreme
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Default is 8705
http://community.o2.co.uk/t5/Other-Products-Services/All-you-need-to-know-about-O2-Voicemail-901/m-p...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 9
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Anonymous
Not applicable
Yes,have entered this and told incorrect?
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MI5
Level 94: Supreme
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I guess they didn't reset it then.
Call them again.

Not sure if this still works, but:

 

Text: “reset” or “RESET” to 802901.

 You will then receive a text back which has a random 5 digit number. Then dial 901 – where you will be asked to enter the random 5 digit number from the text.

You'll then be asked to enter a new PIN. Anything between 4 and 10 digits can be used except for 8705.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 9
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Anonymous
Not applicable
Have turned voicemail off,then on.Message says pin is set to default,enter new 4 to 10 letter pin followed by hash.Always says incorrect.
Message 5 of 9
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Anonymous
Not applicable
Have triedText reset .No answer.Voicemail says pin is set to default.
Message 6 of 9
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MI5
Level 94: Supreme
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As it sounds like an account issue, only cs can help further I'm afraid mate.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 7 of 9
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Anonymous
Not applicable
Thanks anyway.
Message 8 of 9
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MI5
Level 94: Supreme
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Hope they can fix it for you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 9 of 9
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