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Visual voicemail

xtruss
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‎23-07-2019 15:38 - edited ‎23-07-2019 15:45

‎23-07-2019 15:38 - edited ‎23-07-2019 15:45

It's probably been asked many times before, but i noticed on the o2 website it had instructions on how to enabled visual voicemail on a Oneplus 6 phone.  So i thought great, and followed the insturctions, only the option to enabled visual voice mail is missing, and not shown.

So i call o2, saying im following your instructions, but its not showing as an option, do you need to enable it on my account?  The reply came back its only supported on Apple..  A bit bizarre to do a how to feature on a none supported device.

https://www.o2.co.uk/help/phones-sims-and-devices?page=topic/voicemail/visual-voicemail/device/onepl...

 

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MI5
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‎23-07-2019 19:06

‎23-07-2019 19:06

@xtruss 

It’s supposed to be coming to Android but it’s not quite made it yet. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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EmilieT
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‎25-07-2019 09:38

‎25-07-2019 09:38

Hi @xtruss, I was wondering if you were trying to do this on a OnePlus 6 device? If you are then it should work, however if you are using any other device it wouldn't work as those instructions only apply to the OnePlus 6.

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? :slight_smile:
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xtruss
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‎25-07-2019 09:41 - edited ‎25-07-2019 09:41

‎25-07-2019 09:41 - edited ‎25-07-2019 09:41

Hi EmilieT,  i am indeed trying to do this on a Oneplus 6 phone, that i purchased dirrect from o2.  Any guidence would be appreciated.

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MI5
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‎25-07-2019 09:52

‎25-07-2019 09:52

Doesn't work on my OP6 either.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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EmilieT
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‎25-07-2019 10:07

‎25-07-2019 10:07

@xtruss @MI5 When I checked this morning I was told it should work on One Plus 6 devices following those instructions, but let me see if I can find out more now :slight_smile:

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!


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xtruss
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‎25-07-2019 10:23

‎25-07-2019 10:23

:thumbsup: :thumbsup: :fingers_crossed:

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xtruss
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‎30-07-2019 15:25

‎30-07-2019 15:25

Hi Emillie,

 

Did you find out anymore ref oneplus 6 and visual mail settings?

 

Cheers..

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EmilieT
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‎30-07-2019 15:27

‎30-07-2019 15:27

@xtruss wrote:

Hi Emillie,

 

Did you find out anymore ref oneplus 6 and visual mail settings?

 

Cheers..

@xtruss I'm afraid I have nothing further just yet, but I haven't forgotten about you and am still trying to find out more! As soon as I have any news I'll give you a shout :thumbsup:

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? :slight_smile:
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xtruss
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‎04-09-2019 15:40

‎04-09-2019 15:40

Hello, did you manage to get any further with this ref OnePlus 6 and visual voicemail
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