Solved: Re: Video calling on Galaxy S9+

Jaimz · ‎18-01-2019

Struggling to find the video call icon in the phone settings. The video icon appears briefly after a call to a contact has ended, but there doesn't seem to be an option to video call a sleected contact. Can anyone help? Thanks.

MI5 · ‎18-01-2019

@Jaimz you would need to use an app to video call as it's not supported naitivly by O2.

WhatsApp or Google Duo for example.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎18-01-2019

@Jaimz you would need to use an app to video call as it's not supported naitivly by O2.

WhatsApp or Google Duo for example.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Jaimz · ‎18-01-2019

Thank you. Seems strange that it still works, even though it doesn't appear to be supported! Appreciate your reply.

MI5 · ‎18-01-2019

To be more accurate, it's not supported at firmware level. I think the network is capable but at a horrendous cost to the user.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Jaimz · ‎18-01-2019

Once again, thanks for helping out with this query. Much appreciated.

Liam548 · ‎04-03-2020

Have O2 stopped native video calling? I always used to use this on the note 2 but it seems its no longer an option

Cleoriff · ‎04-03-2020

Hi @Liam548

Your answer was given here https://community.o2.co.uk/t5/Android/Native-O2-video-calling-Note-10-5g/m-p/1299350

Veritas Numquam Perit

MI5 · ‎04-03-2020

and above in this thread.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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