Video calling on Galaxy S9+

[Jaimz]

Struggling to find the video call icon in the phone settings. The video icon appears briefly after a call to a contact has ended, but there doesn't seem to be an option to video call a sleected contact.  Can anyone help?  Thanks.

[MI5 · Accepted solution]

@Jaimz you would need to use an app to video call as it's not supported naitivly by O2.

WhatsApp or Google Duo for example.

[Jaimz]

Thank you.  Seems strange that it still works, even though it doesn't appear to be supported!  Appreciate your reply.

[MI5]

To be more accurate, it's not supported at firmware level. I think the network is capable but at a horrendous cost to the user.

[Jaimz]

Once again, thanks for helping out with this query.  Much appreciated.

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[Liam548]

Have O2 stopped native video calling? I always used to use this on the note 2 but it seems its no longer an option

[Cleoriff]

Hi @Liam548 

Your answer was given here https://community.o2.co.uk/t5/Android/Native-O2-video-calling-Note-10-5g/m-p/1299350 

[MI5]

and above in this thread.....