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Re: Texting abroad charges

[ Edited ]

@Cleoriff Ditto

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Re: Texting abroad charges

Nor me, nor the wife and we both text people or companies in France.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Posts: 16,431
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Registered: ‎13-08-2008

Re: Texting abroad charges

Just had this reply via twitter https://twitter.com/g1twb/status/779667327071707136 

 

Asking about opting out of marketing sms ?

iPhone 11 Pro 256gb on unlimited data
iPad Pro 11” 2018 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Henstridge Rural South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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Registered: ‎14-01-2013

Re: Texting abroad charges


@adamtemp64 wrote:

Just had this reply via twitter https://twitter.com/g1twb/status/779667327071707136 

 

Asking about opting out of marketing sms ?


Got this from your link @adamtemp64

Twitter O2.JPG

And actually using 'opting out of marketing texts' as an excuse doesn't wash with me. This is a change of policy. Hardly marketing!

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Posts: 16,431
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Registered: ‎13-08-2008

Re: Texting abroad charges

Works for me @Cleoriff strange but agree it should not be a marketing sms

iPhone 11 Pro 256gb on unlimited data
iPad Pro 11” 2018 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Henstridge Rural South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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Posts: 102,087
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Registered: ‎04-04-2012

Re: Texting abroad charges

Link doesn't work for me but I agree, it isn't a marketing text.
Legally o2 have to notify customers of price changes 30 days in advance - simples!
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
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Posts: 16,431
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Registered: ‎13-08-2008

Re: Texting abroad charges

Let me try link again https://twitter.com/o2/status/779665948349521920 

 

 

iPhone 11 Pro 256gb on unlimited data
iPad Pro 11” 2018 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Henstridge Rural South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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Posts: 88,058
Topics: 738
Registered: ‎14-01-2013

Re: Texting abroad charges

[ Edited ]

@adamtemp64 wrote:

Let me try link again https://twitter.com/o2/status/779665948349521920 

 

 


Got exactly the same @adamtemp64. I am on PC using FF....phone is on charge so not using that. Either way it is NOT marketing...it's policy change. I am not changing my marketing preferences just to get a text or email from O2.They have my contact details for letting me know my bill and my number for when I land abroad. ....It could also go into My O2..

It's easy enough to get the changes in policy out to customers. ....

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Re: Texting abroad charges

@Cleoriff Strange using my ipad in the pub will check on pc when home !

iPhone 11 Pro 256gb on unlimited data
iPad Pro 11” 2018 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Henstridge Rural South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Highlighted
Posts: 102,087
Topics: 550
Solutions: 12,999
Registered: ‎04-04-2012

Re: Texting abroad charges

Still getting page doesn't exist.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)