Re: Texting abroad charges - Page 5

Slushpuppy1 · ‎13-09-2016

Hi all. I occasionally text my dad in lanzarote(he has a sim card for there) it usually costs around 16p per text. The last couple of texts I have sent are now costing 26p per text. I can't find anything about price rises. I am on a pay monthly contract. Can you shed any light on this please

adamtemp64 · ‎24-09-2016

@Cleoriff Ditto

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MI5 · ‎24-09-2016

Nor me, nor the wife and we both text people or companies in France.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

adamtemp64 · ‎24-09-2016

Just had this reply via twitter https://twitter.com/g1twb/status/779667327071707136

Asking about opting out of marketing sms ?

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Cleoriff · ‎24-09-2016

@adamtemp64 wrote:

Just had this reply via twitter https://twitter.com/g1twb/status/779667327071707136

Asking about opting out of marketing sms ?

Got this from your link @adamtemp64

And actually using 'opting out of marketing texts' as an excuse doesn't wash with me. This is a change of policy. Hardly marketing!

Veritas Numquam Perit

adamtemp64 · ‎24-09-2016

Works for me @Cleoriff strange but agree it should not be a marketing sms

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

MI5 · ‎24-09-2016

Link doesn't work for me but I agree, it isn't a marketing text.
Legally o2 have to notify customers of price changes 30 days in advance - simples!

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

adamtemp64 · ‎24-09-2016

Let me try link again https://twitter.com/o2/status/779665948349521920

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Cleoriff · ‎24-09-2016

@adamtemp64 wrote:

Let me try link again https://twitter.com/o2/status/779665948349521920

Got exactly the same @adamtemp64. I am on PC using FF....phone is on charge so not using that. Either way it is NOT marketing...it's policy change. I am not changing my marketing preferences just to get a text or email from O2.They have my contact details for letting me know my bill and my number for when I land abroad. ....It could also go into My O2..

It's easy enough to get the changes in policy out to customers. ....

Veritas Numquam Perit

adamtemp64 · ‎24-09-2016

@Cleoriff Strange using my ipad in the pub will check on pc when home !

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

MI5 · ‎24-09-2016

Still getting page doesn't exist.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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