This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Data roaming turns itself on, incurring unexpected charges

Go to solution
lucifer
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎14-11-2018 16:34

on ‎14-11-2018 16:34

My iphone 6 has turned data roaming on automatically (while abroad). I want to avoid the possibility of more charges by deselecting the option of mobile data in my o2 account (not just relying on deselecting the option on the phone). How can I do this?

Message 1 of 4
2,179 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
MI5
Level 94: Supreme
  • 151678 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

‎14-11-2018 16:46 - edited ‎14-11-2018 16:52

‎14-11-2018 16:46 - edited ‎14-11-2018 16:52

Hi @lucifer the only way would be to call 202 and ask customer service to do it. 

Edit: Typo

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 4
2,172 Views
3 REPLIES 3

Go to solution
MI5
Level 94: Supreme
  • 151678 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

‎14-11-2018 16:46 - edited ‎14-11-2018 16:52

‎14-11-2018 16:46 - edited ‎14-11-2018 16:52

Hi @lucifer the only way would be to call 202 and ask customer service to do it. 

Edit: Typo

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
2,173 Views

Go to solution
Bambino
Level 86: Prestigious
  • 24358 Posts
  • 1058 Topics
  • 3818 Solutions
Registered:

on ‎14-11-2018 16:50

on ‎14-11-2018 16:50

@lucifer This may also help
https://easykey.uk/iphone-help/how-to-avoid-big-iphone-data-roaming-charges-abroad

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 3 of 4
2,164 Views

Go to solution
EmilieT
Former Staff
  • 5434 Posts
  • 304 Topics
  • 65 Solutions
Registered:

on ‎16-11-2018 13:39

on ‎16-11-2018 13:39

Hi @lucifer, it'd be great if you could let us know if the suggestions above help you while roaming. slight_smile

 

Welcome to the forum!

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
signature

Message 4 of 4
2,080 Views
0 Kudos
Top