Solved: change standard sim cardfor nano sim card

Anonymous · ‎06-11-2016

Dear O2,

I've bought a new Samsung S7 smart phone, so I need to change my old standard size sim card for nano sim size card, and I want to keep my phone number. My old sim card not be cut for nano size.
Please send me a nano size sim card with my same phone number.

MI5 · ‎06-11-2016

Please either call CS on 202 or go into an O2 shop and they will do it for free.
This isn't CS so you should remove your personal details from here as everyone can see them.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎06-11-2016

Please either call CS on 202 or go into an O2 shop and they will do it for free.
This isn't CS so you should remove your personal details from here as everyone can see them.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MI5 · ‎06-11-2016

@Anonymous http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎06-11-2016

Easiest and quickest is your local O2 store if you are able to get down there. Usually all sorted in anything from 10 minutes to an hour and totally free service.

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎06-11-2016

I agree.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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