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Samsung s8 pre-orders

Anonymous
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Hi everyone, I have pre-ordered the s8 plus as an upgrade and as far as I know I should be getting it 8 days early, so around the 20th I think. However when I was chatting to o2 customer service on the phone he said that they will start shipping the phones tomorrow! Does anyone know if there is any truth in this? Or does anyone else have any details?
Many thanks
Message 1 of 90
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Anonymous
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I also received a message last week saying my order would be delivered today (it wasn't), even though a CS agent said it would definitely be delivered today after speaking to them yesterday. I called through again today, and they advised me that they were due to be picked up my the couriers, but they were unable to because of the Bank Holiday weekend (Not that this had been scheduled on calendars for possibly decades before-hand or anything).

 

They told me that the orders would definitely be delievered on the 20th for those that pre-ordered, but I'm not going to hold my breath or anything, O2 have a bit of a history when it comes to over-promising and underfulfilling.

Message 21 of 90
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Anonymous
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I preordered a S8+ on the 6th April and have a UKmail consignment number, but it isnt active yet and comes up with no parcel found. Will be dispatched tomorrow I guess.

Message 22 of 90
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jonsie
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Message 23 of 90
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Anonymous
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Oh well, my tracking number is still not working so no delivery for me today 😔
Message 24 of 90
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Anonymous
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I'd say all the s8 phones would be under lock and key until today.

 

What I don't get it the lack of support from o2. No update..? I mean a official update letting us know what would happen. Clearly peeps are eager to get there hands on this. Me included.

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xxscrappyxx
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Hoping mine turns up tomorrow seeing as I sold my current S7 on eBay yesterday and need to post it off!

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MI5
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I always thought it was Thursday delivery promised?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 27 of 90
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Anonymous
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So did I, but it looks like myself and a few others received texts from O2 saying that the delivery was going to be on the 18th.

I had the day off anyway, so it's the not the worse case for me, but I can imagine that others made have shifted other commitments to be in for a delivery that was never going to happen.
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Anonymous
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Yeah it was Thursday, but it think because some of us got our tracking numbers we thought we might get them early 😉
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xxscrappyxx
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I have had zero comms from O2 regarding my order other than it showing in myo2, hence me praying it arrives tomorrow!😁

Message 30 of 90
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