Solved: Galaxy S8 Plus Dead Pixel

iRodsurf · ‎24-04-2017

Hello,

So I received my S8+ last week on Thursday. Switched from an iPhone and impressed so far. However, I found a little grey dot bang in the middle of the screen. I thought it was just dirt at first, but after a closer look, it's definitely within the screen. It looks like a dead pixel or a stuck one.

Phone reset didn't fix it. I tried the the dead pixel fixer on the Google App Store and no luck with that either.

Would I be able to take it to my nearest O2 store and get a full replacement?

Rod.

MI5 · ‎24-04-2017

Yes you can return to where you got it from and if within 28 days it will be replaced with brand new.
You may have to wait until the 28th for more stock though.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎24-04-2017

Yes you can return to where you got it from and if within 28 days it will be replaced with brand new.
You may have to wait until the 28th for more stock though.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

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