Solved: Samsung s8 pre-orders - Page 2

Anonymous · ‎07-04-2017

Hi everyone, I have pre-ordered the s8 plus as an upgrade and as far as I know I should be getting it 8 days early, so around the 20th I think. However when I was chatting to o2 customer service on the phone he said that they will start shipping the phones tomorrow! Does anyone know if there is any truth in this? Or does anyone else have any details?
Many thanks

Anonymous · ‎18-04-2017

Ok! So I just checked my o2 and under orders I now have a parcel number for UK mail! Whoop whoop!.. I clicked on "track my order" entered the number I was given but it says "parcel not found" .. is this something that needs to run through the system before it shows up maybe? And if o2 have given me a parcel number does that mean it could arrive tomorrow? ... So many questions lol

gmarkj · ‎18-04-2017

Usually parcel tracking numbers don't work until the package has been picked up and scanned into the system.
Most likely it is waiting to be collected from o2's warehouse...

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Anonymous · ‎18-04-2017

Ah ok gmarkj, thanks for the info. Probably not going to come tomorrow then.

MI5 · ‎18-04-2017

Probably will come tomorrow. It will be picked up tonight from o2 and out to you in the morning.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎18-04-2017

My order supposed to be delivered today.. when i get a msg from O2 saying today was the day i get so excited.. but today dpd text me saying that will be impossible to delivery today coz they dont have my order yet... maybe they gonna pick up tonight and deliver tomorrow! fingers crossed

MI5 · ‎18-04-2017

You'll have it by Thursday latest.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎18-04-2017

No UK mail details for me. Maybe selected few will get it early? Been with o2 for 10 years as well sniff sniff

Anonymous · ‎18-04-2017

When did you pre order @Anonymous ? I'm guessing they will be sent out in order of who ordered first . Just a guess though

Anonymous · ‎18-04-2017

Good point. I ordered middle of last week as a upgrade while paying off my plan.

Tho I'm not sure if s8 black is early as it says 28th on website but the others including s8 plus black is 20th

Suppose time will tell

Anonymous · ‎18-04-2017

Yeah I ordered mine around 2 weeks ago, and I ordered the s8 plus midnight black. No idea about the standard s8

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