Samsung Note 3 Kit-kat update?

[Anonymous]

So my 3 week old Note 3 popped up with an upgrade to Kit-kat last night around 7pm. I updated it, and it took literally 20 restarts/battery pulls to stop it crashing.

Everytime the screen dimmed it crashed, everytime I tried to use the pull down notifications...it crashed. If I did nothing at all it crashed. 

To say I am upset by this "update", is to put it mildly. My phone is literally brand new, and Kitkat just seems buggy as hell and a pointless update. It has a battery drain bug in it.

Why would O2 release it? Has anyone experienced this too? I'm fuming as it's a complete waste of my time and energy.

If I did a factory restore, would it take back to Jellybean...which worked perfectly and NEVER crashed on me.

Cheers in advance, 

Simon

[MI5]

You can't do any damage - Just make sure you back up anything important first.

[Anonymous]

I tried the factory reset fix procedure, no change at all

Phone still goes into standby on its own at lot, especially when making and reciving calls

[MI5]

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@Anonymous wrote:

Phone still goes into standby on its own at lot, especially when making and reciving calls

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Not sure what you mean by this?

Are you referring to the screen going off? If so, you can change that in settings. You need to turn off "proximity sensor" in call settings......