Samsung Galaxy SIII - Jelly Bean update

[Abs]

Update 22/10, 8:00:

Samsung has confirmed the Jelly Bean update is now available.

Update 20/10:

As you might have noticed, this hasn't gone live yet. We were expecting it to on Friday and are working with Samsung to figure out what went wrong and will update ASAP. 

Original message:

Hey Guys,

Good news! The wait time is almost over for Samsung Galaxy SIII users. From tomorrow, 19th October '12, you'll be be able to upgrade to the much awaited 4.1 Jelly Bean update over Wi-Fi or via Kies.

If you have activated the 'auto-update' feature from out of box, you will be prompted to download the 4.1 Jelly Bean update.

[macblank]

All us SGS3 users are frustrated updaters!!!

But.lets not get into personal statements..

We all know this was a major F.U. not as bad as the.outage last week and definitely not a reason for.getting into personal comments

I hope rather than MORE complaining the next update should be from the mods or someone with something proper to share such as news of actually doing a software update.

Until then let's enjoy our weekend and hope for a happy Monday

[jonsie]

Quite agree macblank, it was a f.u. and no need for comments to get quite so heated. Anyone can give their viewpoint, after all that's the whole idea of a forum.

[Anonymous]

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@Anonymous wrote:

Scotty.

Grow up.

  O2 thought they had the update ready, released an update time and date and then discovered a problem.  This is the first time i've seen o2 anounce an update.

Maybe they should just keep their mouths shut and make it a SURPRISE!!!!!!!!!!!!!!!

---

anderson you say grow up but then repeat my point?

Please elaborate o wise one

[macblank]

BLOWS WHISTLE...

[Zombie_Fried]

lol page 40 now. this thread takes some reading..

[Anonymous]

If I have offended anyone with a personal comment then I am sorry. This update from O2 however is a shambles.

I work for a large software company which is owned by an even larger well known media company. When we have an issue with an update we keep everyone in the company up to date and let our customers know. This stops frustrated phone calls coming are way and shows a level of customer care.

O2 don't care about their customers, they don't care that they over promised and under delivered. They don't care that you waited and wasted time for an update.

For those that say it's just an update need to realise this isn't about "just an update" I its about the lack of customer service and care that O2 have displayed by saying "**bleep** you guys we are going home we will sort it out Monday". When they should of said..."There is an issue with our update scheduled for today. Our engineers are working hard to resolve this issue but as of now we have cancelled the update until further notice. We will release a new date as soon as we are confident the service is working 100%"

Now wouldn't that of been nice if O2 did that?

[Anonymous]

+1 I think what some people are failing to see is its not so much the lack of the update that's annoying as wasting time trying to update to something that isn't there!
In future o2 don't announce an update till you know it's 100% working & available!

[Anonymous]

I may be wrong but I think this is a Samsung error (not o2). If you check "accounts and sync" you will notice that the Samsung account is failing to sync or backup. Maybe it's a coincidence but I don't think so

[Anonymous]

I bet apple are rubbing there hands together,but because no one has stood up to take the fallout it just shows samsung/o2 are still falling behind,

[Anonymous]

I have just changed from apple to samsung and did have an apple from iPhone 1 and must say that when there updates came out they came out as stated,Mmm me thinks apple may get a return visit if this is android land lol..

[Anonymous]

I have just changed from apple to samsung and did have an apple from iPhone 1 and must say that when there updates came out they came out as stated,Mmm me thinks apple may get a return visit if this is android land lol..