Re-connect my phone

[Anonymous]

I,very just rang to re-connect my phone and this guy just put the phone down on me. I'm willing to pay re-connection fee of £15

[Anonymous]

Did you ring uk Cs on 202 or on the landline number 08448090202

They are open till 9pm

[Anonymous]

I have just rang, they put the phone down

[Anonymous · Accepted solution]

Yes, I rang cs on o2

[Anonymous]

The call may have accidentally terminated.

Ring back is my advice.

Dial 2 then 0 on connection.

[Anonymous]

How can I get my phone re-connected

[Anonymous]

Speak to O2 Cs to pay what you need to and they will arrange for your services to resume.

[Anonymous]

Would recommend once your phone has been reconnected that you set up a direct debit for future bills.

That way you won't get disconnected again assuming payments are successful.

[jonsie]

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@Anonymous wrote:
Would recommend once your phone has been reconnected that you set up a direct debit for future bills.

That way you won't get disconnected again assuming payments are successful.

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We hear of this happening so many times. Direct debit really should be everyone's priority and was once compulsory for monthly customers. I think people should reconsider cancelling direct debits and opting for manual payments.