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Problem with 4g connection
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on ‎11-11-2017 11:55
Re: Problem with 4g connection
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on ‎11-11-2017 12:08
It could be any number of things to be honest. Even with good 4G signal there could be congestion on the network in your area.
What phone did you have before?
Possibly you may be on the incorrect data bolt on so it's worth calling 202 to make sure it's the correct one. Sometimes when upgrading the bolt on reverts to the default blackberry setting.
Also text ACTIVE to 2020, save the settings sent to you and reboot the phone.
Bear in mind too that the issue could be with the receiver's network or WiFi connection.

Re: Problem with 4g connection
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on ‎11-11-2017 12:52
It's worth to mention that when I first had this phone, this problem was occurring only occasionally but now it's persistent. Today I wanted to use up my remaining data allowance and couldn't because I couldn't make a connection over Skype. On all other things data works fine, browsing using apps etc.
Re: Problem with 4g connection
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on ‎19-11-2017 20:10
I have the same issue with my iphone 8 - calling a landline using 4G does not connect the call.
i have used another network on the same phone with no issues!!!
Help.
Re: Problem with 4g connection
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on ‎19-11-2017 20:26
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)



Re: Problem with 4g connection
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on ‎19-11-2017 20:41
Hi, yes i have wifi calling and 4g calling enables,
this issue only started about 4 weeks ago..
Re: Problem with 4g connection
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on ‎19-11-2017 21:28
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)




Re: Problem with 4g connection
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on ‎21-11-2017 09:02
Re: Problem with 4g connection
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on ‎21-11-2017 09:09
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)



Re: Problem with 4g connection
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on ‎21-11-2017 09:23
It cannot be the phone - there is an issue with o2
I have tried this with a different sim and had no issues.