Welcome to the O2 Community

Has your question already been answered? See the community FAQ's
Reply
Anonymous
Posts: 0

Phone

Samsung 8 : battery life
Anonymous
Posts: 0

Re: Phone

My battery on my Samsung 8 is gone weird and either goes really fast or it goes from 44 to 1%
Posts: 108,935
Topics: 561
Solutions: 14,429
Registered: ‎04-04-2012

Re: Phone

It could be an app playing up.
Try removing anything you’ve added since you noticed the issue.
If not, we’d suggest contacting Samsung directly for assistance.
http://www.samsung.com/uk/support/
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Community Manager
Posts: 7,802
Registered: ‎23-07-2014

Re: Phone

[ Edited ]

Sorry to hear about your battery @Anonymous! Let us know if the above suggestion from @MI5 works for you. Smiley Happy

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? See if the My O2 how-to guide will help


If you'd like to take part, why not register? Smiley Happy
signature

Community Manager
Posts: 7,300
Registered: ‎18-02-2016

Re: Phone

Hey @Anonymous how are you getting on with this? Have you discovered to cause of your battery issues? 

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? See if the My O2 how-to guide will help


If you'd like to take part, why not register? Smiley Happy
signature