on 10-06-2025 15:52
10-06-2025 15:56 - edited 10-06-2025 15:56
10-06-2025 15:56 - edited 10-06-2025 15:56
Remove and reinsert the SIM card, after wiping it carefully with a lint-free cloth@Christinawalsh6 - Guide: How can I sort out my network issues?
Otherwise a trip into an O2 shop with valid photo id for them to change the SIM card (don't be pushed into accepting an eSIM either, fraught with difficulties on O2.).
10-06-2025 16:04 - edited 10-06-2025 16:05
10-06-2025 16:04 - edited 10-06-2025 16:05
Guide: Is the network down for me or everyone?
Issues with network can be reported and tracked here https://www.o2.co.uk/apps/my-network
Try wifi calling if on contract and if possible https://www.o2.co.uk/help/international-and-network/wifi/wifi-and-4g-calling