cancel
Showing results for 
Search instead for 
Did you mean: 

Phone saying no sim

Christinawalsh6
Level 1: Joiner
  • 2 Posts
  • 2 Topics
  • 0 Solutions
Registered:

Can not make or receive phone calls 

Message 1 of 3
174 Views
2 REPLIES 2

pgn
Level 78: King of Kings
  • 42156 Posts
  • 250 Topics
  • 1867 Solutions
Registered:

Remove and reinsert the SIM card, after wiping it carefully with a lint-free cloth@Christinawalsh6 - Guide: How can I sort out my network issues? 

Otherwise a trip into an O2 shop with valid photo id for them to change the SIM card (don't be pushed into accepting an eSIM either, fraught with difficulties on O2.).

 

Message 2 of 3
172 Views

MI5
Level 94: Supreme
  • 153413 Posts
  • 653 Topics
  • 29303 Solutions
Registered:

@Christinawalsh6 

Guide: Is the network down for me or everyone? 

Issues with network can be reported and tracked here https://www.o2.co.uk/apps/my-network

Try wifi calling if on contract and if possible https://www.o2.co.uk/help/international-and-network/wifi/wifi-and-4g-calling

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 3
168 Views