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Oneplus 3 Arrival Date?

Anonymous
Not applicable

I've ordered a OnePlus 3 from O2 and their advisors and support teams keep telling me that it's out of stock currently, but refuse to give me a date that it'll be back in stock?

 

Is anyone else in the same situation, or have any information of when the phone will be back in stock and delivered to those who ordered in the past couple of days? 

 

OnePlus themselves have a large backlog, so will O2's be longer?! 

 

All help is greatly appreciated! 

Message 1 of 51
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Anonymous
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I ordered one on 23, txt on 24 saying sorry waiting for stock. I live chat on Monday told stock in Tuesday possibly Wednesday and then when dispatched id get sms. On Thursday I live chat told out of stock waiting for stock delivery. When ordered it did say upto 1 week delivery. I do keep getting fobbed off. I'm sure if I said to them waiting for funds and making them wait for bill payment they'd not be see the funny side. !!!
Message 31 of 51
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Cleoriff
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@Anonymous wrote:
I ordered one on 23, txt on 24 saying sorry waiting for stock. I live chat on Monday told stock in Tuesday possibly Wednesday and then when dispatched id get sms. On Thursday I live chat told out of stock waiting for stock delivery. When ordered it did say upto 1 week delivery. I do keep getting fobbed off. I'm sure if I said to them waiting for funds and making them wait for bill payment they'd not be see the funny side. !!!

No I totally agree @Anonymous they wouldn't be happy if you withheld payment. Sadly, you are not the only one waiting as you see if you have read the thread. Poor planning by O2 considering they are the only network stocking the phone.

Veritas Numquam Perit

Girl in a jacket
Message 32 of 51
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MI5
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CS won't have any idea when more stock is arriving.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 33 of 51
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Anonymous
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Well seems o2 are back to their old tricks; i ordered last week, website states stock; upgrade advisor did not mention it was not in stock, recieved a text over the weekend to state new delivery on Monday

Currently on hold with CS to find out WTF is happening; been with O2 for over 20 years and the last 2 upgrades have been a disgrace, knowingly sold a product that they cannot deliver with no mention of the fact, wonder if they have heard of the Misrepresentation Act 1967, looking through this forum they knew the OnePlus 3 was not available but they are still taking orders....... disgrace

 

Oh and to top it off..... Stevie Wonder - Signed, Sealed, Deivered as the hold music !!!





Message 34 of 51
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MI5
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They've been getting away with it for years!
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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Oh and to top it off..... Stevie Wonder - Signed, Sealed, Deivered as the hold music !!!

 

I can see this would be 'the straw that broke the camels back'  Ironic to say the least...Shocked....

Veritas Numquam Perit

Girl in a jacket
Message 36 of 51
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Anonymous
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Has anyone else heard any more on this? i ordered mine on the 24th and aside from the message stating theres a delay  ive heard nothing, although, while instore at the weekend they told me they had a number of one plus 3 in the store room but they couldnt give me those because i had done the order online!

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MI5
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Not heard of any updates recently.
@Toby @Martin-O2 anything new at all?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 38 of 51
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Toby
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I'll see if we have any new info available guys.

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Message 39 of 51
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Anonymous
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Just to let the rest of the posters know mine was updated to dispatched today!

Message 40 of 51
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