Get Help with Android Devices

Welcome to the Android board!

Hi everyone, Welcome to the Android board! If you have an Android device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a pu...

Resolved! Appalling service. Tabpro s broken seals.

Hello I am new in the community, I ordered a week ago samsung galaxy tabpro s and payed extra for a next day delivery. When they delivered the box the seals were broken but I only noticed that after the delivery was completed. I called the customer s...

Resolved! Having trouble receiving some calls after PAC code transfer

I recently picked up a Samsung Galaxy S7 Edge from O2 and transferred my old number from my old network to the new phone using a PAC code. At first everything was working fine but for some reason now I'm not able to receive calls from other mobile ph...

Resolved! Change to married surname on account

Been promised a phone call regarding my surname change after visiting thanet store on Friday name still not changed getting extremely frustrated now would like to request pac code now

Resolved! New nano simcard for my old number.

Hello! I have a new phone which requires a nano simcard (Huawei honour 5c).How can I get one for my current number? Thank you very much!

Resolved! October OTA update for Note 4

Hi,Ever since the latest update got rolled out to my Note 4 (which I bought sim-free - full price), O2 is forcing the phone to Wifi Extra connection completely ignoring my preference of not automatically switching to a Wifi service I didn't select. B...

Resolved! Changing homepage on chrome for note 4

Hey guys can you help please whenever I open chrome on note 4 it automatically takes me to the o2 homepage is there a way to change I can remember doing it once before but my memory is like the proverbial sieve many thanks in advance guys and girls.

Resolved! Text Messaging Issue with Microsoft Lumia 650.

Hi, I have an issue with my Lumia 650 purchased recently. The phone runs an 02 pay monthly SIM & is set to that under Mobile Operator Settings. However, the SMS centre number keeps defaulting back to a pay & go number ending "2035". This prevents me ...

Phone replacement

I am getting nowhere with 02...and I have been trying since March to get this resolved , will someone please sort this out.. It concerns:1) a replacement HTC phone and b) a credit for £70.

Resolved! can't view my bill.

I updated my sim contract to a phone contract and I can't view my new bill "my 02" is just showing me my old bill. How do I sort this out I've been to an 02 shop but they couldn't help me any ideas please???

Resolved! Being charged for using emoticons in my text messages!

I have only recently been using emoticons in messages to my partner, and just found out from my monthly bill being charged 33p for the priviledge! My partner is on Vodafone contract, no charge on hers, so why are O2? Actually I thought there was some...

O2

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