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Welcome to the Android board!

Hi everyone, Welcome to the Android board! If you have an Android device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a pu...

Martin-O2 by Former Staff
  • 46888 Views
  • 2 replies
  • 2 kudos

Resolved! Water damaged Samsung Galaxy s6

Hi there, have left my Galaxy s6 on a window sill which, come the morning was full of water! Phone had been sat in it for i don't how long. Wasn't working in the morning so plugged my charger in and it started to work again, temporarily though! The s...

Anonymous by Not applicable
  • 2306 Views
  • 1 replies
  • 0 kudos

Galaxy Note7: important information from Samsung

Source: https://news.samsung.com/global/samsung-will-ask-all-global-partners-to-stop-sales-and-exchanges-of-galaxy-note7-while-further-investigation-takes-place Samsung will ask all global partners to stop sales and exchanges of Galaxy Note7 while fu...

viridis by Level 56: Guvnor
  • 8248 Views
  • 46 replies
  • 2 kudos

Resolved! Change my number

Hi , can you please tell me how I would go about changing my number or permanatly blocking callers please. Thank you

Anonymous by Not applicable
  • 4269 Views
  • 4 replies
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Resolved! Appalling service. Tabpro s broken seals.

Hello I am new in the community, I ordered a week ago samsung galaxy tabpro s and payed extra for a next day delivery. When they delivered the box the seals were broken but I only noticed that after the delivery was completed. I called the customer s...

Anonymous by Not applicable
  • 5180 Views
  • 18 replies
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Resolved! Having trouble receiving some calls after PAC code transfer

I recently picked up a Samsung Galaxy S7 Edge from O2 and transferred my old number from my old network to the new phone using a PAC code. At first everything was working fine but for some reason now I'm not able to receive calls from other mobile ph...

Anonymous by Not applicable
  • 4392 Views
  • 4 replies
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Resolved! Change to married surname on account

Been promised a phone call regarding my surname change after visiting thanet store on Friday name still not changed getting extremely frustrated now would like to request pac code now

Anonymous by Not applicable
  • 2882 Views
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Resolved! New nano simcard for my old number.

Hello! I have a new phone which requires a nano simcard (Huawei honour 5c).How can I get one for my current number? Thank you very much!

Anonymous by Not applicable
  • 2420 Views
  • 2 replies
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Resolved! October OTA update for Note 4

Hi,Ever since the latest update got rolled out to my Note 4 (which I bought sim-free - full price), O2 is forcing the phone to Wifi Extra connection completely ignoring my preference of not automatically switching to a Wifi service I didn't select. B...

Anonymous by Not applicable
  • 4247 Views
  • 8 replies
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Resolved! Changing homepage on chrome for note 4

Hey guys can you help please whenever I open chrome on note 4 it automatically takes me to the o2 homepage is there a way to change I can remember doing it once before but my memory is like the proverbial sieve many thanks in advance guys and girls.

nevzy31 by Level 4: Observant
  • 8434 Views
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Resolved! Text Messaging Issue with Microsoft Lumia 650.

Hi, I have an issue with my Lumia 650 purchased recently. The phone runs an 02 pay monthly SIM & is set to that under Mobile Operator Settings. However, the SMS centre number keeps defaulting back to a pay & go number ending "2035". This prevents me ...

Anonymous by Not applicable
  • 5197 Views
  • 14 replies
  • 0 kudos