
on 07-12-2014 16:24
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on 07-12-2014 16:24
I just recently ordered a new phone and am still waiting on its arrival. i noticed the payment date each month falls on th 21st. is it possible to change the date as i get paid at the end of the month.
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on 07-12-2014 17:57
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on 07-12-2014 17:57
hi @Anonymous
You can change it but not straight away. After the first Direct debit is taken successfully all you have to do is ring customer services on 202 and they can change it to a more convenient date. Hope this helps:smileywink:

on 07-12-2014 16:32
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on 07-12-2014 16:32
Yes by contacting O2 on 202 from an O2 powered phone, or by the landline in this link http://www.o2.co.uk/contactus

on 07-12-2014 17:57
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on 07-12-2014 17:57
hi @Anonymous
You can change it but not straight away. After the first Direct debit is taken successfully all you have to do is ring customer services on 202 and they can change it to a more convenient date. Hope this helps:smileywink:
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12-12-2014 16:43 - edited 12-12-2014 16:44
Hey @Anonymous Please follow rosadosc's advice on this, she is one of our most valuable members Let us know how you get on and if you need help with anything else.

