Oneplus 3 Arrival Date?

[Anonymous]

I've ordered a OnePlus 3 from O2 and their advisors and support teams keep telling me that it's out of stock currently, but refuse to give me a date that it'll be back in stock?

Is anyone else in the same situation, or have any information of when the phone will be back in stock and delivered to those who ordered in the past couple of days? 

OnePlus themselves have a large backlog, so will O2's be longer?! 

All help is greatly appreciated! 

[MI5]

You sound surprised!

[Cleoriff]

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@MI5 wrote:
You sound surprised!

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I shouldn't be....but there you go....:smileysad:

[MI5]

Used to it by now tbh....

[jonsie]

How long does exclusivity last? I am so against any retailer, be it networks or independents having exclusivity as there is no competitive incentives. To have exclusitivity but no phones just about sums up O2's planning and business decisions.

[gmarkj]

I think the no phones part is not always in o2's hand @jonsie, but they could certainly do better with communicating that fact.
The shop is showing delivery within 1 week, but if that is not realistic with the supplies they have then they should be honest about that.
More transparency around the availability will only help o2 - saying they have stock of something they don't only makes them look incompetent. Being up front about it means they look like they know what they are doing (even if they don't).

[Toby · Accepted solution]

Hi @Anonymous and eveeyone else,

We’re expecting OnePlus 3 stock deliveries within the next few days and hope to fulfil back orders from early next week.

[Anonymous]

So, I ordered on the 24th, is there any chance my order will be here this week do you think?

Thanks for the info! It is greatly appreciated.

[MI5]

That's anyone's guess.
It will depend on how many back orders they have compared to the number of phones received.

[Anonymous]

Okay, 

I will post updates as and when I get any information from CS.

[Toby]

Let us know how you get on @Anonymous!