on 25-10-2016 15:08
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 25-10-2016 15:08
I've ordered a OnePlus 3 from O2 and their advisors and support teams keep telling me that it's out of stock currently, but refuse to give me a date that it'll be back in stock?
Is anyone else in the same situation, or have any information of when the phone will be back in stock and delivered to those who ordered in the past couple of days?
OnePlus themselves have a large backlog, so will O2's be longer?!
All help is greatly appreciated!
Solved! Go to Solution.
- 152040 Posts
- 651 Topics
- 28914 Solutions
on 25-10-2016 18:01
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 25-10-2016 18:01
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
- 128258 Posts
- 835 Topics
- 7590 Solutions
on 25-10-2016 18:04
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 25-10-2016 18:04
- 152040 Posts
- 651 Topics
- 28914 Solutions
on 25-10-2016 18:11
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 25-10-2016 18:11
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
- 96020 Posts
- 612 Topics
- 7149 Solutions
on 26-10-2016 02:24
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 26-10-2016 02:24
How long does exclusivity last? I am so against any retailer, be it networks or independents having exclusivity as there is no competitive incentives. To have exclusitivity but no phones just about sums up O2's planning and business decisions.
- 12931 Posts
- 95 Topics
- 1174 Solutions
on 26-10-2016 09:43
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 26-10-2016 09:43
The shop is showing delivery within 1 week, but if that is not realistic with the supplies they have then they should be honest about that.
More transparency around the availability will only help o2 - saying they have stock of something they don't only makes them look incompetent. Being up front about it means they look like they know what they are doing (even if they don't).
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
- 11577 Posts
- 520 Topics
- 213 Solutions
on 26-10-2016 10:02
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 26-10-2016 10:02
Hi @Anonymous and eveeyone else,
We’re expecting OnePlus 3 stock deliveries within the next few days and hope to fulfil back orders from early next week.
Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 26-10-2016 10:16
So, I ordered on the 24th, is there any chance my order will be here this week do you think?
Thanks for the info! It is greatly appreciated.
- 152040 Posts
- 651 Topics
- 28914 Solutions
on 26-10-2016 10:26
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 26-10-2016 10:26
It will depend on how many back orders they have compared to the number of phones received.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 26-10-2016 10:35
Okay,
I will post updates as and when I get any information from CS.
- 11577 Posts
- 520 Topics
- 213 Solutions
on 26-10-2016 14:11
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 26-10-2016 14:11
Let us know how you get on @Anonymous!
Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.