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New phone not registering on network

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Anonymous
Not applicable

on ‎21-08-2015 19:48

on ‎21-08-2015 19:48

Hi, I bought a new Samsung S4 mini about 2 weeks ago as an upgrade. I did the standard swapping of the sims, however whilst the new sim is working in a old phone, it isn't working in my new one as messages aren't being sent and I can't make phonecalls. Does anyone know what the problem is?

Thanks!!

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MI5
Level 94: Supreme
In response to Anonymous
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on ‎27-08-2015 11:04

on ‎27-08-2015 11:04

Hopefully have better luck with the replacement.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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