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Galazy Ace 2 text problem

Anonymous
Not applicable

on ‎13-07-2015 14:58

on ‎13-07-2015 14:58

Samsung I8160 mobile. Text message marked as 1 in red circle but wont open? Help plse! Closed it, took battery out and wiped sim but still no go.

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Cleoriff
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on ‎13-07-2015 20:57

on ‎13-07-2015 20:57

@MI5 wrote:
Sorry, you've lost me?

And me....and I know very little anyway....Smiley Frustrated

Veritas Numquam Perit

Girl in a jacket
Message 11 of 17
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Anonymous
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In response to Anonymous

on ‎13-07-2015 22:40

on ‎13-07-2015 22:40

Thanks for trying anyway
Message 12 of 17
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jonsie
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on ‎14-07-2015 06:12

on ‎14-07-2015 06:12

You need to go into application manager and select all. Clearing cache and data won't lose you any apps.

Social Media Support ~ O2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie




Message 13 of 17
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Anonymous
Not applicable
In response to jonsie

on ‎16-07-2015 14:16

on ‎16-07-2015 14:16

Hey @Anonymous how is it going? Have you tried jonsie's suggestion?
Message 14 of 17
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MI5
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on ‎16-07-2015 15:14

on ‎16-07-2015 15:14

It was the same as I had already suggested but the OP wasn't understanding.
A visit to an O2 Guru in store would be the best solution.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 15 of 17
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jonsie
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on ‎16-07-2015 15:18

on ‎16-07-2015 15:18

Yes, to be fair, I only expanded slightly on what @MI5 posted as the op couldn't see the options.

Social Media Support ~ O2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie




Message 16 of 17
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Anonymous
Not applicable
In response to jonsie

on ‎16-07-2015 15:26

on ‎16-07-2015 15:26

True. I missed that message, I confess. D'oh!
Apologies @MI5Handshake

Good team work...

Message 17 of 17
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