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FAQs: Android devices

Hi all, welcome to the Android devices board! Here you can ask questions related to Android devices and get answers from other members of our Community. You can also post a review of your current Android device. If you're new and want to know more ab...

Marjo by Former Staff
  • 7206 Views
  • 2 replies
  • 2 kudos

Resolved! Samsung Galaxy S4 mini - stuck in a shutdown/restart loop

I've had my S4 mini for about 2 years but this morning it has started getting stuck in a shutdown/restart loop but only when the wifi or mobile data is switched on. If they are off it still works as a normal phone with no problems. I suspect an app i...

Anonymous by Not applicable
  • 4317 Views
  • 26 replies
  • 0 kudos

5.1 update for xperia z1

Does anyone know when or if the 5.1 update will be available for the xperia z1? The last message from Sony (http://blogs.sonymobile.com/2015/07/21/android-5-1-lollipop-rolls-for-the-xperia-z3-and-xperia-z2-series/) was that the update was being relea...

gmarkj by Level 58: Overseer
  • 5878 Views
  • 27 replies
  • 0 kudos

Resolved! S6 Edge still not activated

Bought my S6 Edge yesterday and some 21 hrs later the sim has still not activated and switched over from my S4 - in the past this has happened almost immediately but I know sometimes you have to give it time......but 21 hours?????

Anonymous by Not applicable
  • 3772 Views
  • 23 replies
  • 0 kudos

Resolved! 4g not working when i have 18gb of data left

I recently changed my tarrif to increase my data to 20gb 3 days ago. All was fine until i get a text saying ive used all my data, being on an s5 i can check my data usage.Showing under 5gb, spoke to an advisor on the phone and chat who said its an it...

Anonymous by Not applicable
  • 5066 Views
  • 12 replies
  • 0 kudos

GalaxyS4

The ringtone constantly switches itself off so I miss calls and notifications all the time.So annoying I have to keep checking the ringtone is on. I have just missed an urgent call from my daughter because of this.

Anonymous by Not applicable
  • 3608 Views
  • 6 replies
  • 0 kudos

Resolved! Deleting Voicemail notification on Android (Samsung S4 mini)

Hi guys, I have a notification saying I have new voicemail. But I do not. How can I make it go away?I did set up my voicemail and then gave my PIN. And also tried to switch on and off my voicemail (1760/1750). Restarted my phone a couple of times. Th...

Anonymous by Not applicable
  • 9257 Views
  • 6 replies
  • 0 kudos

Galaxy s5 battery draining

hi all, need some help please! My battery is showing that android core apps are draining my battery by 44% meaning my battery only lasts for 10 hours. Any ideas as to how I can stop this? Many thanks

Anonymous by Not applicable
  • 3197 Views
  • 4 replies
  • 0 kudos

Resolved! Have O2 stopped charging emoticons as MMS??

I know from previous experience that O2 were charging a text as MMS if you added an emoticon but I've sent a few texts with emoticons in the last few days and they've come up as normal text without the usual MMS underneath the message. If I add a pho...

Anonymous by Not applicable
  • 3872 Views
  • 17 replies
  • 0 kudos

Resolved! Data not working on Samsung S4 mini but Wifi works fine.

Since last Saturday my data has stopped working on my Samsung s4 mini, it works absolutely fine on the Wifi. Its been fine up until last week. Ive reinstalled the settings after they were sent over by Customer Services but it has made no difference. ...

Anonymous by Not applicable
  • 2777 Views
  • 2 replies
  • 0 kudos