Galazy Ace 2 text problem

Anonymous · ‎13-07-2015

Samsung I8160 mobile. Text message marked as 1 in red circle but wont open? Help plse! Closed it, took battery out and wiped sim but still no go.

MI5 · ‎13-07-2015

Can you see the message that is unread or are you saying nothing is showing in your inbox?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎13-07-2015

No it wont open to read.

MI5 · ‎13-07-2015

Is it from someone you know?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎13-07-2015

Its the regular weekly one from my bank.

MI5 · ‎13-07-2015

Sounds like it might be corrupted.
What happens if you long press on it?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎13-07-2015

It opened when it said 2 texts. I opened the first which was from O2 then went to the second and wouldn't open it. The long press just takes it back to the O2 one. So still shows one to read.

MI5 · ‎13-07-2015

Try going into Settings >Application Manager and scroll down to your sms app. Open it and clear cache and data, then restart the phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎13-07-2015

It comes up under Samsung account. It looks like I have to uninstall updates in which case I will probably loose six apps. Including network, calls and system tools.

MI5 · ‎13-07-2015

Sorry, you've lost me?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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