I've just upgraded to a new phone on pay monthly (Galaxy S8) and I've requested my current S7 to be unlocked using the My O2 app.
I take it I don't need to leave the sim in the S7 until it's unlocked , keen to start using the new phone
Solved! Go to Solution.
Very well done and you can pass it on without worrying. Make sure they realise they have to enter it correctly and carefully if it's case-sensitve and only enter it using the keypad after inserting the sim card and the phone asks for It.
Track usage, upgrade and get support with the My O2 appDownload My O2