Get Help with Android Devices

Welcome to the Android board!

Hi everyone, Welcome to the Android board! If you have an Android device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a pu...

WiFi Calling S7 Edge and Firmware

I am not happy! TuGo never worked properly for me and now to get my S7 Edge working on WiFi calling I have to take O2 firmware and apparantly this requires a trip to a shop. Does anyone have experience of this? 1. What danger is there to the phone/co...

Phone blocked

I have recently been to New York and understandable, I've incurred roaming charges. O2 in all of their wisdom then decided to block my phone. I've basically got a very expensive camera. I've live chatted with them and the person on the other end said...

Resolved! Calls go direct to Voicemail without the phone ringing

Hi There,I hope this is the correct area. I have a Sony Xperia XZ PremiumI am receiving constant nuisance calls to my voicemail. The calls go straight to voicemail and seem to bypass the phone. These calls are recorded on voicemail but when I try and...

Resolved! Unlock Code for Samsung J5

I purchased a Samsung J5 from an O2 shop and was told that If I phone up the next day and cancel the contract, pay off the £240, request the unlock code then I would be emailed the code within 7 days.It is now 8 days and no code has been received.The...

Resolved! Unlocking phone

I sent a request to unlock my old s6 and havent received a text yet. Its been more than couple of weeks - could u please advise

Resolved! Vat on bill

I recently purchased tge s8+ at a monthly cost of 46.00. Ive received my bill and it has nearly 10.00 of vat added on top. I wasnt made aware of this. So is my monthly bill now, nearly 10.00 more than i agreed to???

Resolved! Phone bill

I have paid my phone bill but my o2 app isnt updating and its still saying online that i havent paid it,,, i have the e-mail on my phone telling me that it has been paid but i am still confused,,, can you help me??

Resolved! Xperia XZ Android Oreo

How long can we expect to wait for the update to Oreo on the Xperia XZ? Edit: Just noticed the other thread (7.1.1) with a similar question, feel free to remove. Plus I awnsered my own question as it seemed to take 10 days to get XZP out so would tak...

Incoming calls coming up as unknown

I recently upgraded to a samsung 8s + and since then whenever someone rings me it comes up unknown, i have even sat with another phone in my hand with show ID on and it still doesnt come up.

Voicemail failing

After upgrading to Android O (8.0) , my voicemail has developed a problem. When I am left a voicemail , the icon does not show in the top left as normal.This is a bit of a problem as I am self employed. After thinking yesterday was unusually quiet , ...

O2

Forum Posts