Solved: Re: Galaxy S4 Carrier Unlock won't doesn't prompt ... - Page 2

Anonymous · ‎03-12-2013

Hiya,

I have a Galaxy S4 and was emailed my unlock code to allow me to put any network SIM into the device. I read that if I put a locked SIM into the device it will prompt me for the code however I have tried my wife's EE SIM into the device but I don't get prompted. In fact it just reports that no SIM is present.

Can anyone advise me please? I have searched everywhere but found nothing.

Cheers,

The Reverend.

Anonymous · ‎03-12-2013

But wouldn't the SIMs work if the phone was already unlocked?

MI5 · ‎03-12-2013

Yes, assuming the sim card is active....?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎03-12-2013

Yeah, its the SIM from my wife's S4!

Anonymous · ‎03-12-2013

Maybe sounds stupid, but in case it is unlock have look into settings and mobile networks if dont have some of those option clicked and not set to automatic?

Anonymous · ‎05-12-2013

Well something odd is happening. I ordered a Vodafone PAYG SIM and an EE PAYG SIM, the Vodafone one works fine in my phone and doesn't prompt for a code and the EE one is reporting No SIM Inserted - Emergency Calls Only.

So it would seem my phone is unlocked but I would have expected it to work on EE as well....?

Any thoughts?

MI5 · ‎05-12-2013

Phone is unlocked - That is the only explanation to not getting the unlock code prompt. Must be something wrong with the EE SIM or as it's working in your wife's phone maybe she has a SIM PIN lock enabled ?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎05-12-2013

Yeah, I guess that's possible but I ordered an EE PAYG SIM that wasn't my wife's and got the same lack of detection.

Very strange. I have ordered a 3 PAYG SIM just to confirm. I want to put a stock unbranded 4.3 ROM on and don't want to risk bricking my phone if it is still locked.

Guess I am just a bit paranoid!

MI5 · ‎05-12-2013

Understandable that you want to be 100% but a voda sim wouldn't work in an O2 locked phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎05-12-2013

This could be one of the cases without solution...

Anonymous · ‎05-12-2013

Typical I have an exception to the rule

So is a stock ROM easy to track down and is it worthwhile or should I just wait for O2 to get things together and push 4.3?

O2

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