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Full signal but 'emergency calls only'

Anonymous
Not applicable
Hi there

I got my samsung Galaxy S6 last week and it was great until yesterday when I noticed that my phone was on emergency calls only even though I have 3/4 bars of signal

I have checked the signal in my area and it is fine but then I got told to check the network operators and try to connect manually. I tried to connect to the O2 - UK option and it says "Unable to connect. Try later"

Any help is welcome

Thanks Kyle
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jonsie
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Try removing and cleaning the sim. Reboot the phone and see if that helps.

Message 2 of 12
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MI5
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Where did you get the phone from?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 12
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jonsie
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Message 4 of 12
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MI5
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Well it's not a sim issue if it's showing signal bars so it's the next logical step.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 12
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MI5
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@Anonymous does your data still work?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 12
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Cleoriff
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@MI5 wrote:
Well it's not a sim issue if it's showing signal bars so it's the next logical step.

Mmmmmm......good point...:smileysad:

Veritas Numquam Perit

Girl in a jacket
Message 7 of 12
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viridis
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William hill giving me 3 to 1 that it's reported nicked for insurance then barred.
Hope ye paid by PayPal. ..
Message 8 of 12
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Cleoriff
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@viridis wrote:
William hill giving me 3 to 1 that it's reported nicked for insurance then barred.
Hope ye paid by PayPal. ..

I think those are good odds. Pity @Anonymous hasn't come back to the thread....:smileysad:

Veritas Numquam Perit

Girl in a jacket
Message 9 of 12
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Anonymous
Not applicable
Probably because they don't want to realise the extent of what the situation is
Message 10 of 12
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