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Anonymous

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Change to married surname on account
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on 16-10-2016 21:18
Been promised a phone call regarding my surname change after visiting thanet store on Friday name still not changed getting extremely frustrated now would like to request pac code now
Solved! Go to Solution.

Re: Change to married surname on account
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on 16-10-2016 21:23
See this recent thread http://community.o2.co.uk/t5/O2-Home/Hi-How-do-i-change-the-surname-on-my-account/m-p/1009878 - if you want a PAC you'll need to call CS http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)


Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)



Re: Change to married surname on account
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on 16-10-2016 21:52
Anonymous

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Re: Change to married surname on account
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on 16-10-2016 22:08
Emailed form and certificate direct 3 times now then visited store after 2 months of trying was easier to change name on my mortgage
Re: Change to married surname on account
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on 16-10-2016 22:10
Try calling CS to chase it up....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)


Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)


