
on 08-12-2017 13:44
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on 08-12-2017 13:44
Accepted Solutions
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08-12-2017 13:49 - edited 08-12-2017 13:52
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08-12-2017 13:49 - edited 08-12-2017 13:52
Hi @Anonymous Usually by following the info here http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(HomePhone),T=HomePhone_Case,CASE=23722
However there appears to be a problem with the link to the form and O2 are sorting it...
However you can send the info with scanned copies of your name change from your marriage certificate to this address
Correspondence Management Team
PO Box 202,Houghton Regis
LU6 9AG
Alternatively you can fax it to 0870 600 2402.
Veritas Numquam Perit
- 130814 Posts
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08-12-2017 13:49 - edited 08-12-2017 13:52
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08-12-2017 13:49 - edited 08-12-2017 13:52
Hi @Anonymous Usually by following the info here http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(HomePhone),T=HomePhone_Case,CASE=23722
However there appears to be a problem with the link to the form and O2 are sorting it...
However you can send the info with scanned copies of your name change from your marriage certificate to this address
Correspondence Management Team
PO Box 202,Houghton Regis
LU6 9AG
Alternatively you can fax it to 0870 600 2402.
Veritas Numquam Perit
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on 08-12-2017 13:50
Might be wiser to call customer services for now http://www.o2.co.uk/contactus
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 08-12-2017 21:58
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on 08-12-2017 21:58
Apparently it will be changed within 5 working days of receiving the documents.

