cancel
Showing results for 
Search instead for 
Did you mean: 

Change of surname due to marriage

Anonymous
Not applicable
How do I change my surname on my account
Message 1 of 4
1,880 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Cleoriff
Level 94: Supreme
  • 122810 Posts
  • 826 Topics
  • 7466 Solutions
Registered:

Hi @Anonymous Usually by following the info here http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(HomePhone),T=HomePhone_Case,CASE=23722

However there appears to be a problem with the link to the form and O2 are sorting it...

However you can send the info with scanned copies of your name change from your marriage certificate to this address

Correspondence Management Team

PO Box 202,Houghton Regis

LU6 9AG

 

Alternatively you can fax it to 0870 600 2402.

Veritas Numquam Perit

Girl in a jacket

View solution in original post

Message 2 of 4
1,877 Views
3 REPLIES 3

Cleoriff
Level 94: Supreme
  • 122810 Posts
  • 826 Topics
  • 7466 Solutions
Registered:

Hi @Anonymous Usually by following the info here http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(HomePhone),T=HomePhone_Case,CASE=23722

However there appears to be a problem with the link to the form and O2 are sorting it...

However you can send the info with scanned copies of your name change from your marriage certificate to this address

Correspondence Management Team

PO Box 202,Houghton Regis

LU6 9AG

 

Alternatively you can fax it to 0870 600 2402.

Veritas Numquam Perit

Girl in a jacket
Message 2 of 4
1,878 Views

MI5
Level 94: Supreme
  • 144166 Posts
  • 634 Topics
  • 27624 Solutions
Registered:
The process is that you fill in a form ans send it in with your marriage certificate, but the form isn't working at the moment http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(HomePhone...
Might be wiser to call customer services for now http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 4
1,876 Views

jonsie
Level 94: Supreme
  • 93177 Posts
  • 609 Topics
  • 6967 Solutions
Registered:

Apparently it will be changed within 5 working days of receiving the documents. 

Message 4 of 4
1,842 Views