Can't send or receive picture messages

[Anonymous]

Nokia Lumia625

[Cleoriff]

Have a look at this thread

http://ee.co.uk/help/phones-and-device/nokia/nokia-lumia-625/nokia-lumia-625-calls-messaging-and-ema...

[MI5]

Text the word "active" to 2020. Save the settings that are text back and then reboot the phone.

[Anonymous]

Tried this.they sent back saying sorry we have problems dealing with your request for settings.

[Cleoriff]

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@Anonymous wrote:
Tried this.they sent back saying sorry we have problems dealing with your request for settings.

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Have you tried the link I posted? Taken directly from Nokia.....

[Anonymous]

Tried the thread you sent but got stumped.as the mobile network doesn't give me that kind of options.

[MI5]

Manual entry settings are here if you need them http://www.geeksquad.co.uk/articles/o2-apn-settings#o2%20Windows%20Phone%20APN%20MMS%20mobile%20inte...

[Anonymous]

Tried but still no luck.will try in morning again.thanks all for help

[Cleoriff]

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@Anonymous wrote:
Tried but still no luck.will try in morning again.thanks all for help

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Probably best to leave it till the morning...You will need a clear head...Please let us know how you get on

[jonsie]

A similar problem

http://community.o2.co.uk/t5/Other-Devices-Nokia-Blackberry/MMS-cant-send-photo-messages/m-p/689993/...