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Can't send or receive picture messages

Anonymous
Not applicable
Nokia Lumia625
Message 1 of 10
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9 REPLIES 9

Cleoriff
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Message 2 of 10
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MI5
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Text the word "active" to 2020. Save the settings that are text back and then reboot the phone.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 10
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Anonymous
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Tried this.they sent back saying sorry we have problems dealing with your request for settings.
Message 4 of 10
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Cleoriff
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@Anonymous wrote:
Tried this.they sent back saying sorry we have problems dealing with your request for settings.

Have you tried the link I posted? Taken directly from Nokia.....

Veritas Numquam Perit

Girl in a jacket
Message 5 of 10
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Anonymous
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Tried the thread you sent but got stumped.as the mobile network doesn't give me that kind of options.
Message 6 of 10
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MI5
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Manual entry settings are here if you need them http://www.geeksquad.co.uk/articles/o2-apn-settings#o2%20Windows%20Phone%20APN%20MMS%20mobile%20inte...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 7 of 10
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Anonymous
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Tried but still no luck.will try in morning again.thanks all for help
Message 8 of 10
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Cleoriff
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@Anonymous wrote:
Tried but still no luck.will try in morning again.thanks all for help

Probably best to leave it till the morning...You will need a clear head...Please let us know how you get on wink

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Girl in a jacket
Message 9 of 10
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jonsie
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