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AdasT · ‎09-09-2019

Hello i run into this issue after i updated phone today
I was listenimg to music with my headphones i can barely hear any sound i and my volume is on max whats with this new update

MI5 · ‎09-09-2019

@AdasT

We'd need to know what phone and what update but often you need to do a factory reset after a software update.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

EmilieT · ‎10-09-2019

Hi @AdasT, as mnetioned above it'd be great if you could come back, let us know which device you have and which steps you've taken so far so we can advise you better

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