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84,275 Members
1076373posts

Community Activity

Has the real PAYG disappeared from O2?

With the annual tariff price increase on monthly tariff, as a minimum user I'm looking to switch to Pay as you go. But I can't find the real Pay as you use tariff anymore. Do I have to pay a monthly 10 ponds each month? Can I not just have a balance ...

Squrriel by Level 1: Joiner
  • 66 Views
  • 4 replies
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E Sim problem help needed

My husband smashed his old phone ( iphone 12) and as I manage all the phone accounts theres alway a spare 'upgrade' somewhere. This happened to be my Son's plan. The new phone arrived and it's automatically set up the esim with my Son's number as wel...

eSIM service issues

I have been using eSIM on iPhone 15 pro max for a couple months no problems. Since yesterday I have had no service.I tried the troubleshooting ( turn off and on, airplane mode, reset network settings) to no avail.I then deleted eSIM and requested new...

Averyan by Level 1: Joiner
  • 106 Views
  • 3 replies
  • 0 kudos

Word Association.....

Word Association: Read the previous posters word and then write the first thing that comes to mind. Keep it clean.....!! We'll start with..... Elephant

MI5 by Level 94: Supreme
  • 1175803 Views
  • 47393 replies
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Weather

Think we're having bad weather? This is tonight's forecast for the Northeastern US.

Weather.jpg
Bambino by Level 84: Resplendent
  • 312476 Views
  • 6659 replies
  • 0 kudos

Default on Credit report (Virgin moved an unused sim to Volt without my permission)

Hello,I've been through quite a saga with this, but it has culminated in a default being added to my credit report, and I am furious about it.TLDR: Virgin transferred an unused sim to O2 after the merger, didn't notify me or get my permission, disput...

brasco__ by Level 1: Joiner
  • 2778 Views
  • 25 replies
  • 0 kudos

Resolved! Contract with Aerial Direct

I discovered today that my business contract is with Aerial Direct and not O2 as I had previously believed. After reading a few threads about them I'm now aware of their reputation but am a bit concerned. My contract is up in a few months and I'm a b...

Can’t get a security code via tsxt

I haven’t been able to receive calls or texts and have noticed that there are no bars on my phone. I’m trying to login to see what the problem is but as I’m disconnected I can’t get the security code to login. I changed my contract recently but shoul...

Lauren_A by Level 1: Joiner
  • 44 Views
  • 2 replies
  • 0 kudos
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Latest Guides and Reviews

Apple Watch FAQs & Activation Guide

Hello, everybody Another hot topic I've spotted on the Community is members questioning error codes being received when trying to set up their new Apple Watch In response to this, I've created a guide...

37 Comments

Guide - Gift With Purchase

Hey, everybody After a couple of months as Community Manager, I've noticed one of the biggest trends we see from members, are questions on how to redeem their Gift With Purchase after a recent order. ...

76 Comments

Guide to O2 BARs

A glance at the spread and types of questions coming into the Community Forum shows there is a fairly large number of restrictions that can be, or are, applied to a phone, tablet, watch or to an O2 ac...

16 Comments

The Doro 1370 mobile phone

It's all smartphones nowadays, so if you are looking for an 'ordinary' mobile phone with buttons just like the 'old days', and a large clear display or just fancy a change from Nokia then the Doro 137...

9 Comments