iPhone 16 & Watch Series 10 Megathread + FAQ's

[Kei-M_O2]

Following on from the recent Apple event we're pleased to announce that the iPhone 16 range is available to pre-order on O2. See more 👇 for details and shop links.

iPhone 16

iPhone 16	iPhone 16 Plus	iPhone 16 Pro	iPhone 16 Pro Max

Apple Watch Series 10 & Watch Ultra 2

Apple Watch Series 10	Apple Watch Ultra 2

Questions?

We're updating our website and we'll also curate some FAQs below.

[Rog22]

It’s for another amount. I am trying to upgrade my parents phones for them using switch up online, they’re old so I do everything for them when it comes to phones etc. The phone I’m trying to order is a Samsung so the upfront cost is £30. I will just have to keep checking back with the website throughout this week. No major rush but ideally I can get it done this week for them. I managed to order my mothers which is the normal iPhone 16 after a few attempts with the payment system but after that it hasn’t worked at all to order my Dads which is the Samsung.

[Yan101]

Yea mines the same. Messed about all day with website errors. Ordered mine around 8pm. One says 3 weeks the other says 4 weeks

[Erimus]

I preordered by Iphone 16 max plus online. When can I expect to receive the handset? Thanks 

[madasaf1sh]

@Erimus 

No point asking the same question 7 hrs later, as no one can tell you anything about when you will receive it, you just need to relax and it will be delivered to you hopefully on Friday depending on when you placed the order, as it could be 4 -6 weeks 

Never heard of a Max Plus version

I will repeat no one on this customer to customer community can tell you, nor can customer services.. Track it in myo2

[Benlfc]

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@Erimus wrote:

I preordered by Iphone 16 max plus online. When can I expect to receive the handset? Thanks 

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Same answer as you have already been given the last time you asked 

[madasaf1sh]

Place your bets on the same question at 8pm tonight 🤣🤣🤣🤣

[jro]

My order has been updated to “now in transit” and my order can’t be cancelled. The expected delivery date for the iPhone 16 Pro is this Friday - does this mean I’ll actually get it Friday?

Apologies in advance if this has already been asked. 

[Memsy24]

Well mines changed from 20th launch day to 4 weeks to now 3 weeks, But over phone was told 20th took me 2 and a half hours to get it done over phone since their systems was also crashing 😂. Wondering if it’ll change in the coming days or not, IPhone 16 Pro Max 1TB dessert titanium.

[jmilner]

When did you order if you don’t mind me asking? Mine went from 4 weeks to 3 now back to more than 4 and I ordered on the 14th lol. @Memsy24 

[madasaf1sh]

@jro 

All been well you will do, keep an eye out for a dispatch email and a tracking number

Mine is still sat there saying processing...