iPhone 15 & Watch Series 9 Megathread + FAQ's

[Chris_K]

We're pleased to announce that the iPhone 15 range is now available to order on O2, along with the Apple Watch Series 9 range, including Watch Ultra 2! See more details and shop links below ➡️

iPhone 15

Links for Pay Monthly customers
iPhone 15	iPhone 15 Plus	iPhone 15 Pro	iPhone 15 Pro Max
Links for Business customers
iPhone 15	iPhone 15 Plus	iPhone 15 Pro	iPhone 15 Pro Max

Apple Watch Series 9 & Watch Ultra 2

Sport Band 41mmSport Band 45mm	Ultra 2 Alpine Loop SUltra 2 Alpine Loop MUltra 2 Alpine Loop L	Ultra 2 Ocean Band	Ultra 2 Trail Loop
Looking for something else? Find our full Apple Watch range here

Questions?

We're in the process of updating our website and we'll include links to all relevant shop pages as they come online in the coming days. We'll also build upon our extensive FAQ's below as/when any new questions crop up that haven't already been answered.

[Sloan650]

Was just checking my receipt for my in store pre order ahead of Fridays release and hoping someone here can confirm my pre order is correct, it should be an iPhone 15 Pro Max it's listed as:

APPLE IPHONE 15MAX 256GB NAT

The NAT tells me it should be correct but would just like to double check?

[Darin]

Hi Guys to answer some questions. I went through o2 switch up on Friday which completed yesterday as there was system issues. I went in store and did it. Basically it processes like a usual upgrade with delivery in store or home. You get a bag to return your old phone if home delivery and that’s it. 

[MetRP102]

Yup that’s a pro max in natural titanium. 

[Benlfc]

@Darin there’s a lot of confusion around this, some say it isn’t an upgrade and others say it is. A lot are confused as to whether you’re credit checked for switch up because you’re not with an upgrade 

[MetRP102]

Just had a text to say my order will be delivered tomorrow. So it’ll be sat in store waiting for me at 9am on Friday!!! 😀

[Rob_83]

Nice! Just noticed my text says 26th, not 22nd - don't think I'm getting mine this week then 🙄

I suppose it does give me time to see if old switch-uppers do actually get to stay on the old anytime terms though...

[RepublicGuy]

Hi all, 

I preordered with o2 to do a switch up on 22.09. 

The receipt states delivery 22-09 and noticed that some of you have received text messages confirming delivery. I have not had this yet. 

Is there any way to check store delivery tracking? 

Thanks!

[madasaf1sh]

@RepublicGuy 

The store will contact you direct when it us ready to be collected, there is no way to track it before then.

[RepublicGuy]

Ahh okay... That is a shame. Just hope it is on track for delivery 22-09 then...! 😞 

[MetRP102]

I shouldn’t worry, if your receipt says 22nd then it’s likely to be the case. Sometimes the devices don’t arrive until the day, so you’ll get a text/call from the store once the phone is actually with them. It could be any time up until they close, so I wouldn’t recommend travelling before hearing from them!