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Hi @gmarkj Wow...... that is poor...! I was told to expect a call today, probably unlikely in that case...! Is there any O2 staff on here? Are stores able to do a lot of the technical support?

@Enlli Thanks for getting back to me. Is there anyone from O2 here like a community manager or anything that can take a look do you know? I have been told someone would call me regarding my complaint and escalation over a week ago. Still nothing.

Same boat here. I have had no caller ID on all incoming calls for nearly 3 weeks now, since upgrading via switch up. No1 in support, social media support or anything has any idea what I am asking for and just constantly asks me to reset my phone. Whi...