@madasaf1sh Hi mate, nobody has contacted me yet from my emails. Do you
know any other way to get a response? as I’ve been sent a bill for this
handset to be paid by 10th October which I cannot do
Has anyone been through the complaint process? Do they have uk based
staff to address this sort of thing or is it all offshore based now? Was
thinking whether it’s worth sending a written complaint letter via post
if there’s still some uk people.
@MetRP102 thanks mate. I have decided not to do anything until the
complaints email or the 4 executive team people I emailed respond.
Currently it’s the o2 store and me vs customer services. Plus the
customer returns and repair team are based in Indi...
