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Welcome to our new look community!

Martin-O2
Former Staff
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Hey everyone, 

 

Unless you're very new to the community you've likely noticed a few changes to how the forum looks this morning. As we announced yesterday the O2 community has been upgraded! In addition to the new look there are several new features, some requested and a few new ones for good measure. 😄

 

New home page 

 

Starting at the top we have a new integrated header for the community. The new header contains some useful links. On the left side you have a link to the main O2 site. 

 

MartinO2_1-1628153484207.png

 

You then have links to the O2 shop page > O2 help and support page > My O2 and your shop basket.

 

MartinO2_2-1628153484206.png

 

On the right of these links you will see your community notifications > private messages and your profile picture.

 

MartinO2_3-1628153484210.png

 

Clicking on your profile picture will bring up a drop down menu which contains the following... 

 

MartinO2_4-1628153485084.png

 

Directly below the header you will find the new community navigation! The community categories are listed here and if you hover over you will see a drop down of the different boards. 

 

MartinO2_5-1628153485059.png

 

 

MartinO2_6-1628153484211.png

 

 

The next level down is the community search bar and your latests stats and notifications! 

 

MartinO2_7-1628153484435.png

 

 

Below this is our new featured content widget. This is similar to Latest News section on the old home page but is in a much more prominent place than before. 

 

Screenshot 2021-08-05 at 09.56.08.png

 

Next is the new trending topics section which is a live feed of the most popular conversations happening in real time! 

 

MartinO2_8-1628153484465.png

 

 

Below to trending topics you will see the familiar Community Activity where you can see the latest topics and filter them by most recent > most viewed > most commented and most liked. 

 

MartinO2_9-1628153485460.png

 

Down at the bottom of the home page you will see a feed that highlights the most recent guides and reviews. If you hit the View All button it will take you to the guides and reviews category. 

 

Screenshot 2021-08-05 at 10.04.39.png

 

Finally the familiar community stats can be found at the very bottom of the page. 

 

MartinO2_11-1628153484301.png

 

New private messaging interface

We also have a brand new private message system which will display your message conversations in a threaded view so no more going back and forth between your inbox and outbox. Please note: Only messages exchanged after the upgrade goes live will be in the threaded view. 

 

MartinO2_12-1628153484560.png

 

Solution highlight 

The next new feature to talk about is floated solutions. When a solution is picked on a thread it will be highlighted at the top of the discussion for easy viewing. The solution will still be in it's proper position down the chain of messages. 

 

MartinO2_13-1628153484565.png

 

The new version has an updated text editor box for topics, replies and private messages. 

 

MartinO2_14-1628153484448.png

 

 

Please have a good look around the new community and let us know any feedback, questions or issues in the comments below! 

 

Issue log and updates: 

 

Text font and formatting - Fixed. To correct this please clear the cache on your bowser 

 

Signature cut off - Fixed. The hight of the signature box has been increased. 

 

Continuity problem on long topics - Fixed. This was an admin setting that has now been turned off 

 

Guide and review boards formatting issues - Fixed. We now have a tiled view for guides and reviews. 

 

Topics on the board level not sorting by most recent post -Fixed. The topics will now sort at the board level by most recent reply. 

 

Image gallery missing from profile page - Fixed. You can now find your image gallery on your profile page and the public image gallery of other members on their profile page. 

 

Increase emoji size - Fixed. The size of the emoji's in posts and messaging has now been increased. 

 

Add friends from member profile -Fixed. Add and remove friend has been added to profile pages. 

 

Missing options in text editor on mobile view (video link, quote and emoji’s) FixedQuotes and emoji's have been added to the mobile view text editor. Adding videos is not currently supported however this will be added in a future platform upgrade. 

 

Adding unanswered topics to homepage dropdown - FixedA widget for unread posts has been added to the home page. 

 

Guide links not working - FixedGuide links now take you directly to the guide page. 

 

Adding post count and views to replies Fixed. Post count and views have now been added.

 

Errors in footer formatting Fixed. We have now corrected all of the errors.

 

Topic first post is displayed on all pages of replies - Fixed. Now the OP is only visible on the first page of the thread.

 

Spell checker in text editor  - In progress. We have 2 different options for the spell checker. Inline, realtime or with the old style click to check for misspelled words. We'll decide this at a later date. 

 

Spell checker change from US English to UK English - Investigating

 

Your own posts showing in the unread message page - Investigating 

 

Clicking an unread message takes you to different unread message then highlighted - Investigating

 

Using male/female emoji’s adds extra emoji’s - Investigating

 

Quoting options - Closed. Unfortunately there is only one way of quoting on the current platform design.

 

Guides and Reviews slow loading times - Closed. There was no issue found in the loading times of guides and reviews.

 

“View all” for posts and replies option on member profile - Closed. Unfortunately this option cannot be added to the member profile. 

 

Cant see if sent messages have been read - Closed. Unfortunately this feature cannot be added to the new messaging system. 

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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Message 1 of 611
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Anonymous
Not applicable

@Mi-Amigo When you edit the list of off-topic links, I'm seeing a new post every time, and not just one edited version. 

On page 11 of this thread I'm seeing your list as three posts.

Message 111 of 611
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Mi-Amigo
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@Anonymous wrote:

@Mi-Amigo When you edit the list of off-topic links, I'm seeing a new post every time, and not just one edited version. 


Thanks @Anonymous 

Editing the list has to be done within a time-frame. Also if I simply edit the list - with addition[s] - the post will be further down and eventually end up on the second or subsequent pages and will be "lost" or hard to find - which is exactly the problem, currently with Off Topic.

So to avoid this, I re-do the Off Topic List and post it as a new post so it is bounced to the top - just beneath Martin`s OP - if posts are viewed in order of Newest to Oldest. 

Hope that explains my reasoning for doing it the way I have. 

 

I will ask @Martin-O2 to delete all previous Off Topic Index posts by me - leaving the most current one; so as to avoid any confusion and reduce the number of similar/earlier posts. 

 

animated-elephant-image-0327



Girl in a jacket


Some people see things as they are and ask "Why?"; I dream of things that never were and ask "Why not?"
Robert Kennedy.

Message 112 of 611
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Mi-Amigo
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OFF TOPIC INDEX LIST - popular threads

 

Weather:

https://community.o2.co.uk/t5/Off-Topic/Weather/m-p/1476522

 

Coronovirus In The UK

https://community.o2.co.uk/t5/Off-Topic/Coronavirus-in-the-UK/td-p/1288793

 

Formula One 2021 

https://community.o2.co.uk/t5/Off-Topic/Formula-One-2021/td-p/1426534/page/52 

 

The Virtual Lounge  

https://community.o2.co.uk/t5/Off-Topic/The-Virtual-Lounge/td-p/1068140/page/1002 

 

Strictly 2021 

https://community.o2.co.uk/t5/Off-Topic/Strictly-2021/m-p/1475798/highlight/true#M234099 

 

Football Talk

 https://community.o2.co.uk/t5/Off-Topic/Football-Talk/td-p/1021315/page/76 

 

(Y)our Photos

https://community.o2.co.uk/t5/Off-Topic/Y-our-photos/td-p/1187727

 

What Are You Listening To Right Now

https://community.o2.co.uk/t5/Off-Topic/The-quot-What-Are-You-Listening-To-Right-Now-quot-Thread/td-...

 

World Laughter Day

https://community.o2.co.uk/t5/Off-Topic/World-Laughter-Day/m-p/1476580

 

Word Association  

https://community.o2.co.uk/t5/Off-Topic/Word-Association/td-p/256241/page/3032 

 

Tokyo 2020 Olympics Thread 

https://community.o2.co.uk/t5/Off-Topic/Tokyo-2020-Discussion-Post/m-p/1476461/emcs_t/S2h8ZW1haWx8dG... 

 

Hope - the Community Elephant

https://community.o2.co.uk/t5/Off-Topic/HOPE-the-02-Community-Elephant/m-p/1221517/highlight/true#M1...

 

Awakening Sleeping BEEuties [bees thread[

https://community.o2.co.uk/t5/Off-Topic/Awakening-Sleeping-BEEuties/td-p/1210909

 

Poetry Corner

https://community.o2.co.uk/t5/Off-Topic/Poetry-Corner/m-p/1475231

 

What Are You Watching

https://community.o2.co.uk/t5/Off-Topic/What-are-you-watching-right-now/td-p/1463660/page/11 

 

A Christmas Star [and Moon thread]

https://community.o2.co.uk/t5/Off-Topic/A-Christmas-Star/td-p/1417670

 

The Naughty Step

https://community.o2.co.uk/t5/Off-Topic/The-Naughty-Step/td-p/1204193

animated-elephant-image-0327



Girl in a jacket


Some people see things as they are and ask "Why?"; I dream of things that never were and ask "Why not?"
Robert Kennedy.

Message 113 of 611
681 Views

Mi-Amigo
Level 47: Going Places
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OFF TOPIC INDEX LIST - popular threads

 

Weather:

https://community.o2.co.uk/t5/Off-Topic/Weather/m-p/1476522

 

Coronovirus In The UK

https://community.o2.co.uk/t5/Off-Topic/Coronavirus-in-the-UK/td-p/1288793

 

Formula One 2021 

https://community.o2.co.uk/t5/Off-Topic/Formula-One-2021/td-p/1426534/page/52 

 

The Virtual Lounge  

https://community.o2.co.uk/t5/Off-Topic/The-Virtual-Lounge/td-p/1068140/page/1002 

 

Strictly 2021 

https://community.o2.co.uk/t5/Off-Topic/Strictly-2021/m-p/1475798/highlight/true#M234099 

 

Football Talk

 https://community.o2.co.uk/t5/Off-Topic/Football-Talk/td-p/1021315/page/76 

 

(Y)our Photos

https://community.o2.co.uk/t5/Off-Topic/Y-our-photos/td-p/1187727

 

What Are You Listening To Right Now

https://community.o2.co.uk/t5/Off-Topic/The-quot-What-Are-You-Listening-To-Right-Now-quot-Thread/td-...

 

World Laughter Day

https://community.o2.co.uk/t5/Off-Topic/World-Laughter-Day/m-p/1476580

 

Word Association  

https://community.o2.co.uk/t5/Off-Topic/Word-Association/td-p/256241/page/3032 

 

Tokyo 2020 Olympics Thread 

https://community.o2.co.uk/t5/Off-Topic/Tokyo-2020-Discussion-Post/m-p/1476461/emcs_t/S2h8ZW1haWx8dG... 

 

Hope - the Community Elephant

https://community.o2.co.uk/t5/Off-Topic/HOPE-the-02-Community-Elephant/m-p/1221517/highlight/true#M1...

 

Awakening Sleeping BEEuties [bees thread[

https://community.o2.co.uk/t5/Off-Topic/Awakening-Sleeping-BEEuties/td-p/1210909

 

Poetry Corner

https://community.o2.co.uk/t5/Off-Topic/Poetry-Corner/m-p/1475231

 

What Are You Watching

https://community.o2.co.uk/t5/Off-Topic/What-are-you-watching-right-now/td-p/1463660/page/11 

 

A Christmas Star [and Moon thread]

https://community.o2.co.uk/t5/Off-Topic/A-Christmas-Star/td-p/1417670

 

The Naughty Step

https://community.o2.co.uk/t5/Off-Topic/The-Naughty-Step/td-p/1204193

 

Summer 2021 On The O2 Community

https://community.o2.co.uk/t5/Off-Topic/Summer-2021-on-the-O2-Community/td-p/1474513

animated-elephant-image-0327



Girl in a jacket


Some people see things as they are and ask "Why?"; I dream of things that never were and ask "Why not?"
Robert Kennedy.

Message 114 of 611
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pgn
Level 76: Forum Legend
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The Telefónica text at the bottom of every page is a bit munged in Chrome on Android, too, I notice:

Screenshot_20210808-200805.png

Message 115 of 611
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pgn
Level 76: Forum Legend
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And on @Mi-Amigo's point, why the first post summary at the Unread list here?

Surely the last, or last Unread, post should show in the "Unread posts" snippet for each discussion?

1628450248640.jpg

Message 116 of 611
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blissgirl
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It's fine on pc using FF @pgn 

iPhone 15 plus 128Gb light pink & Apple watch series 9 pink (Celluar all with Vodafone slight_smile
Message 117 of 611
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pgn
Level 76: Forum Legend
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Thanks, @blissgirl - it is another niggle that shows up only in the Android Chrome browser I suspect. Have not tried my "other" browser yet, just the default one 🤨🤣

Message 118 of 611
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pgn
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Good morning, @Martin-O2 - our trusty "Unanswered" posts section on the front page has disappeared, to be replaced with a selector as shown below.

Any chance the option to jump to "unanswered" posts could be added back in?

1628492649649.jpg

 Thanks!

Message 119 of 611
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Cleoriff
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@Martin-O2 

1) Right this Unread post is a damn nightmare. I come online, do my usual of checking in on various off topic thread (Courtesy of @Mi-Amigo's list above...as the 'normal off topic is all out of sync). Then when I do that I go to unread posts. The first 10 are mine!!...then it's scroll scroll scroll!

2) Every single long thread has the opening post at the top of each page. (As that started in 2018, it's more than ridiculous!

3) Putting # in front of a guide is not working. Takes you to all the threads it's been used on, but does NOT take you to the guide itself

4) I still can't upload pictures!! No one else is having this problem...just ME!!

 

Veritas Numquam Perit

Girl in a jacket
Message 120 of 611
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