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Forum Posts

Access For All - Everything You Need To Know

Hello and welcome to the O2 Community This thread is dedicated to our members who may find it difficult to access any of our services due to a disability or personal situation. Please find everything that you need to know below Accessibility & Vulner...

Dave-O2 by Community Manager
  • 2977 Views
  • 2 replies
  • 3 kudos

Welcome to O2!

Hello everyone, We'd like to officially welcome to you to the O2 network! If you're a new customer or have returned to O2 after a few years with a different network provider there is a lot if information to digest so we've put together this handy wel...

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Martin-O2 by Former Staff
  • 23321 Views
  • 22 replies
  • 1 kudos

What's the O2 community and how to get started?

Hi everyone,Welcome to the O2 Community! This is a great place to ask for and share advice on anything relating to O2 or your device. You can join fantastic discussions (on or off-topic ), and help O2 improve by providing feedback. If you're feeling ...

Martin-O2 by Former Staff
  • 9185 Views
  • 0 replies
  • 2 kudos

Why O2? Tap here to find out

You may be weighing up your options of which network to join or move to, reviewing who offers the best value for your money, or if you're an existing customer you may be wondering if you should upgrade or check out other options. Well, we're here to ...

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Chris_K by Former Staff
  • 3187 Views
  • 2 replies
  • 0 kudos

Welcome to the O2 Community! Introduce yourself here!

Hi everyone! Thanks for joining the O2 Community! (Or if you haven't yet but would like to, you can register here!). I'm very happy to welcome you here. The O2 Community is a great place to get help and advice on O2 products and services, provide fee...

Martin-O2 by Former Staff
  • 397298 Views
  • 3401 replies
  • 12 kudos

Community Rewards: March 2022

That is it. The first quarter of 2022 is done. Spring has come... Okay, maybe not Spring weather. But, technically, Spring has started here in the northern hemisphere . It was definitely bwrw glaw (Welsh for rain/raining ) this morning when I was run...

lewys-gp by Former Staff
  • 6367 Views
  • 28 replies
  • 4 kudos

Roam freely with Virgin Media O2

Morning everyone. Some of you may have seen some of the news over the weekend, but I wanted to share with you a press release that we've published today confirming the news. And it's fantastic news! O2 and Virgin Mobile customers will maintain inclus...

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Chris_K by Former Staff
  • 7575 Views
  • 15 replies
  • 4 kudos

Samsung Galaxy S22 and Tab S8 - Pre-order now live

So you've seen or heard about the newly announced Samsung S22 or Tab S8 devices and you're looking for more info? Well you've come to the right place. Looking for the Samsung Galaxy S22? It comes in 3 variations outlined below, and I've highlighted s...

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Chris_K by Former Staff
  • 5668 Views
  • 10 replies
  • 1 kudos

Welcome to our new look community!

Hey everyone, Unless you're very new to the community you've likely noticed a few changes to how the forum looks this morning. As we announced yesterday the O2 community has been upgraded! In addition to the new look there are several new features, s...

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Martin-O2 by Former Staff
  • 48332 Views
  • 610 replies
  • 3 kudos

Storm Eunice

Hey everyone, Due to the disruption caused by Storm Eunice some customers may be experiencing temporary connection issues. The engineering teams are monitoring the impact on customers closely to minimise any disruption for you. You can monitor any ou...

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Martin-O2 by Former Staff
  • 2451 Views
  • 2 replies
  • 1 kudos

Help & Support from O2 during COVID-19

Hello, and welcome to the O2 Community.If you're reading this, it's likely because you're looking for information or you're having issues getting through to our Customer Services by phone or through our social media. Remember, you can manage your acc...

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Chris_K by Former Staff
  • 47865 Views
  • 25 replies
  • 2 kudos

Community Recap: January 2022

Hi everyone! Wow, January is already wrapped up :-). And usually, it is a harder month for everyone - Christmas has come and gone, temperatures have dropped and we’re thinking about the year ahead. But, hopefully, the O2 Community has offered a place...

lewys-gp by Former Staff
  • 8927 Views
  • 12 replies
  • 4 kudos