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Introducing - iPhone 16e - Pre-order NOW

Good afternoon, folks I'm excited to share that the brand new iPhone 16e is NOW available to pre-order HERE with delivery from Friday 28 February This is available in two elegant matt finishes — black and white and in 128GB, 256GB, 512GB storage opti...

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Dave-O2 by Community Manager
  • 405 Views
  • 16 replies
  • 0 kudos

Virgin Mobile to O2. All you need to know

What's happening?As you'll likely already be aware, Virgin Media and O2 merged in June 2021 creating the UK’s largest telecoms challenger with award-winning mobile services and the fastest widely available broadband in the market all under one roof. ...

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Chris_K by Former Staff
  • 32590 Views
  • 55 replies
  • 1 kudos

Access For All - Everything You Need To Know

Hello and welcome to the O2 Community This thread is dedicated to our members who may find it difficult to access any of our services due to a disability or personal situation. Please find everything that you need to know below Accessibility & Vulner...

Dave-O2 by Community Manager
  • 4894 Views
  • 2 replies
  • 3 kudos

Welcome to O2!

Hello everyone, We'd like to officially welcome to you to the O2 network! If you're a new customer or have returned to O2 after a few years with a different network provider there is a lot if information to digest so we've put together this handy wel...

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Martin-O2 by Former Staff
  • 27387 Views
  • 22 replies
  • 1 kudos

What's the O2 community and how to get started?

Hi everyone,Welcome to the O2 Community! This is a great place to ask for and share advice on anything relating to O2 or your device. You can join fantastic discussions (on or off-topic ), and help O2 improve by providing feedback. If you're feeling ...

Martin-O2 by Former Staff
  • 11050 Views
  • 0 replies
  • 2 kudos

Why O2? Tap here to find out

You may be weighing up your options of which network to join or move to, reviewing who offers the best value for your money, or if you're an existing customer you may be wondering if you should upgrade or check out other options. Well, we're here to ...

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Chris_K by Former Staff
  • 3919 Views
  • 2 replies
  • 0 kudos

Welcome to the O2 Community! Introduce yourself here!

Hi everyone! Thanks for joining the O2 Community! (Or if you haven't yet but would like to, you can register here!). I'm very happy to welcome you here. The O2 Community is a great place to get help and advice on O2 products and services, provide fee...

Martin-O2 by Former Staff
  • 422772 Views
  • 3429 replies
  • 12 kudos

Say hello to Aura, your virtual assistant from O2

Get personalised support. View your bills. And find out how much data you’ve got left. All by chatting with Aura in the My O2 app! If you have recently updated your My O2 app, you can now chat to Aura. Aura can give you personalised support and more ...

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EmilieT by Former Staff
  • 47427 Views
  • 72 replies
  • 1 kudos

Community Rewards: July 2022

Hi everyone, With summer at it's peak and some fun activities going on on the community to celebrate it, it's also time for a new community rewards post! Every month we reward members who have been extra helpful in the O2 community, those who took th...

RafaC by Former Staff
  • 15206 Views
  • 40 replies
  • 6 kudos

Support resources available to O2 customers

Hey all, You'll know me as the guy that brings you O2 news and announcements and regularly pops in to offer support wherever I can, but today I wanted to create a bit of a different thread to remind our customers of the support available to them. Und...

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Chris_K by Former Staff
  • 7990 Views
  • 4 replies
  • 6 kudos

Howdy, O2 Community!

Hello Hello, My name is Breanna and I'm excited to be joining you all on the O2 Community. With @lewys-gp leaving, I've got some big shoes to fill but he's been amazing at cluing me in on all the fun stuff going on around here. As I'm sure you'll eve...

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Breanna by Former Staff
  • 12661 Views
  • 29 replies
  • 7 kudos

Community Recap: July 2022

Hey everyone! July is gone and so is the first third of the summer. We had a lot going on last month on the community so let's take a look at the topics that caught mine, @Breanna and @Martin-O2's attention. If you think we've missed something, pleas...

RafaC by Former Staff
  • 2711 Views
  • 5 replies
  • 0 kudos

Hwyl fawr, O2 Community 👋

Hi all, I have some sad news to share. Unfortunately, I will no longer be a Community Manager from Friday onwards. Very reluctantly, I have accepted a new job and am starting at the beginning of August. I'll be working as a Community Manager still ac...

lewys-gp by Former Staff
  • 10798 Views
  • 17 replies
  • 1 kudos

O2 Community email notifications: now with a new look!

Hi everyone,We're implementing some changes to how the email notifications you receive from the community look!So far, you've been probably getting something along these lines: Now they're going to look more like this: Please let us know if you're al...

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RafaC by Former Staff
  • 7118 Views
  • 30 replies
  • 2 kudos

Community Rewards: June 2022

Hi everyone, I have the honour of rewarding those who participated in the community last month! Every month we reward members who have been extra helpful in the O2 community, those who took their time to participate on the community and that helped k...

lewys-gp by Former Staff
  • 13607 Views
  • 27 replies
  • 2 kudos

Exclusive UK partnership with Nothing

Want to find out more about the amazing Nothing Phone (1), including pricing and how you can pre-order? Check out our pre-order thread here. It happened, folks. Nothing took the wraps off the Phone (1) and unveiled more about it. See what sets Nothin...

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Chris_K by Former Staff
  • 5886 Views
  • 8 replies
  • 1 kudos

Community Recap: June 2022

Hey everyone! I'm happy to bring you the community recap for June . Below, are some of the highlights I, @RafaC and @Martin-O2 found in the archive, but please feel free to reply with any you think I've missed and deserve to be shared! Amazing Conten...

lewys-gp by Former Staff
  • 1696 Views
  • 1 replies
  • 0 kudos