Welcome & News
See what’s new in the O2 Community and discuss the latest O2 news.
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Forum Posts

Introducing community badges

Hey everyone, I'm happy to announce the addition of a new feature to the O2 community, badges! Community badges are an award that you can earn by completing certain actions on the community such as creating topics, posting replies and various other a...

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Martin-O2 by Community Manager
  • 5003 Views
  • 33 replies
  • 7 kudos

Future O2 products & services. Get involved!

Hey everyone . On the O2 Community, we regularly connect members with teams at O2 to help test new/existing products and services. The feedback, comments and ideas that are shared by members have a huge impact on our decision making. Want to get invo...

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Martin-O2 by Community Manager
  • 7252 Views
  • 6 replies
  • 1 kudos

Phishing, Smishing & Scams. Latest info & advice.

MAY 2022 UPDATE - Flubot 1.1 / 2.0 It's been a couple months since our last update, but that doesn't mean these scammers and fraudsters have given up or slowed down - far from it. Scammers are always looking for ways to get unsuspecting users to clic...

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Chris_K by O2 Social Media Team
  • 23615 Views
  • 31 replies
  • 5 kudos

Help & Support from O2 during COVID-19

Hello, and welcome to the O2 Community.If you're reading this, it's likely because you're looking for information or you're having issues getting through to our Customer Services by phone or through our social media. Remember, you can manage your acc...

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Chris_K by O2 Social Media Team
  • 29734 Views
  • 25 replies
  • 2 kudos

Welcome to O2!

Hi there! After the initial excitement and elation of ordering or picking up your shiny new phone and sim you may have a few questions. We want to make your journey with O2 as easy and simple as possible so we have asked our community members to help...

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Marjo by Former Staff
  • 26637 Views
  • 10 replies
  • 1 kudos

How to find help & contact O2: A Guide

Hi everyone, People often search and ask here on the Community how to get in touch with O2 about different types of queries. We've made the below guide and suggestions based on these questions and I hope it's helpful if you're not sure who to contact...

Marjo by Former Staff
  • 67185 Views
  • 25 replies
  • 5 kudos

Welcome to the O2 Community! Introduce yourself here!

Hi everyone! Thanks for joining the O2 Community! (Or if you haven't yet but would like to, you can register here!). I'm very happy to welcome you here. The O2 Community is a great place to get help and advice on O2 products and services, provide fee...

Martin-O2 by Community Manager
  • 130593 Views
  • 2455 replies
  • 10 kudos

What's the O2 community and how to get started?

Hi everyone,Welcome to the O2 Community! This is a great place to ask for and share advice on anything relating to O2 or your device. You can join fantastic discussions (on or off-topic ), and help O2 improve by providing feedback. If you're feeling ...

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Martin-O2 by Community Manager
  • 70464 Views
  • 0 replies
  • 16 kudos

Hello from your new Community Manager Theresa!

Hi everyone, Nice to meet you! My name is Theresa and I will be your new O2 Community Manager as from today. Of course, the lovely Marjo is hard to replace, especially as she spent so much time in the O2 community getting to know all of you and creat...

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TheresaV by Former Staff
  • 2635 Views
  • 58 replies
  • 4 kudos

Samsung Galaxy A52 5G Launched

Hey guys, it has been a minute since we had a product launch but we are back with a bang. If you are looking to upgrade to 5G but do not want to spend a fortune. The new Samsung Galaxy A52 5G has just launched on O2. Make moments into memories with a...

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LukasB by Former Staff
  • 1343 Views
  • 5 replies
  • 0 kudos

Emergency SOS - Feature Spotlight

E M E R G E N C Y S O S Over the last few days we’ve seen a lot of people wanting to know more about phone safety features which could help keep you safe, or alert the emergency services to your location and more. Let's explore the 'Emergency SOS' fe...

Chris_K by O2 Social Media Team
  • 6258 Views
  • 1 replies
  • 2 kudos

Community Rewards: February 2021

Hey guys, hope you are doing well. Another successful month on the community and this is all because of you lovely people! Nothing could be done without your hard work and this is why we want to say thank you. Each month we have a huge amount of peop...

LukasB by Former Staff
  • 3032 Views
  • 32 replies
  • 3 kudos

Community Recap: February 2021

Hey guys, Another month has gone by and with spring coming up we want to use the opportunity to look back at what was happening here on the Community over the past few weeks. Below we have put together just a few of the great discussions we had acros...

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TheresaV by Former Staff
  • 2516 Views
  • 14 replies
  • 1 kudos

New and coming to Disney+ this March

Don't yet have Disney+, but you're an O2 customer? Great news - you can add Disney+ to your current plan and we'll give you £2 a month off your bill.Don't yet have Disney+ and not an O2 customer? When you upgrade or join O2 you can get up to six mont...

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Chris_K by O2 Social Media Team
  • 832 Views
  • 4 replies
  • 0 kudos

Community Calling - Plugging the digital divide

Hey everyone. Today O2 has launched a national campaign to highlight the UK's digital divide, with seven million people still unable to access a web-connected device. That means almost a tenth of the UK population are unable to read this thread or vi...

Chris_K by O2 Social Media Team
  • 582 Views
  • 0 replies
  • 1 kudos

Chat Messaging (RCS), now available on Samsung S10

Hey everyone, we have some great news today!O2 has launched a new messaging service for Samsung users, called “Chat Messaging”. This will initially be available to the Samsung S10 range before a wider release to more devices in the coming months. Cha...

Chris_K by O2 Social Media Team
  • 3542 Views
  • 4 replies
  • 2 kudos

Samsung S21, S21+ and S21 Ultra. Pre-order now on O2

Delivery delays: We have become aware of a UK-wide international shipping issue which may impact some pre-orders of the S21 Ultra 5G - 512GB (Black) model. If your particular order is impacted, you'll receive this by 5 Feb at the latest. More info. P...

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Chris_K by O2 Social Media Team
  • 6402 Views
  • 95 replies
  • 0 kudos

Star launches tomorrow on Disney+

Hey everyone, hope you had a lovely weekend. To start the week we have very very big news for you. If you didn’t know already from our little teaser earlier - Star will launch Disney+ tomorrow. Star on Disney+ brings you a brand new world of TV serie...

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LukasB by Former Staff
  • 384 Views
  • 2 replies
  • 1 kudos