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Forum Posts

Disney+ Extra *UPDATE*

Good morning folks Following on from the announcement shared in November, that Disney had launched a new Disney+ pricing structure with three separate plans: Standard With Ads, Standard, and Premium. We now also have some exciting news to share From ...

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Dave-O2 by Community Manager
  • 1641 Views
  • 8 replies
  • 2 kudos

O2 System Updates – 360

Hello everyone, Last year we shared this update around some changes that we’re making to our systems. Since then, we have started the process of migrating customers onto our new platform and this will continue in batches throughout 2023. The aim of t...

ColinO2 by O2 Social Media Team
  • 28583 Views
  • 89 replies
  • 4 kudos

Future O2 products & services. Get involved!

Hey everyone . On the O2 Community, we regularly connect members with teams at O2 to help test new/existing products and services. The feedback, comments and ideas that are shared by members have a huge impact on our decision making. Want to get invo...

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Martin-O2 by Former Staff
  • 18219 Views
  • 7 replies
  • 1 kudos

Phishing, Smishing & Scams. Latest info & advice.

DECEMBER 2022 UPDATE - Christmas Scammers Jingle bell, jingle bell, jingle bell rock, scam texts chime and we see a rise in crime, fraudsters advancing and enhancing, so we need to beware, we don’t want them to ruin your Christmas cheer. During the f...

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Chris_K by Former Staff
  • 55840 Views
  • 52 replies
  • 5 kudos

Welcome to the O2 Community! Introduce yourself here!

Hi everyone! Thanks for joining the O2 Community! (Or if you haven't yet but would like to, you can register here!). I'm very happy to welcome you here. The O2 Community is a great place to get help and advice on O2 products and services, provide fee...

Martin-O2 by Former Staff
  • 313928 Views
  • 3280 replies
  • 12 kudos

Storm Eunice

Hey everyone, Due to the disruption caused by Storm Eunice some customers may be experiencing temporary connection issues. The engineering teams are monitoring the impact on customers closely to minimise any disruption for you. You can monitor any ou...

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Martin-O2 by Former Staff
  • 2231 Views
  • 2 replies
  • 1 kudos

Help & Support from O2 during COVID-19

Hello, and welcome to the O2 Community.If you're reading this, it's likely because you're looking for information or you're having issues getting through to our Customer Services by phone or through our social media. Remember, you can manage your acc...

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Chris_K by Former Staff
  • 44161 Views
  • 25 replies
  • 2 kudos

Community Recap: January 2022

Hi everyone! Wow, January is already wrapped up :-). And usually, it is a harder month for everyone - Christmas has come and gone, temperatures have dropped and we’re thinking about the year ahead. But, hopefully, the O2 Community has offered a place...

lewys-gp by Former Staff
  • 7533 Views
  • 12 replies
  • 4 kudos

Community Rewards: January 2022

Okay campers, rise, and shine, and don't forget your booties ‘cause it’s cold out there… it’s cold out there every day. No, this isn't a Groundhog Day topic . But, it is one that recurs on the community every month (just not every day ). This is the ...

lewys-gp by Former Staff
  • 7041 Views
  • 23 replies
  • 2 kudos

Community Rewards: December 2021

Hi everyone, First month of the year! Is there a better way to start the new year than getting some rewards? It’s time for December rewards! Every month we reward members who have been extra helpful in the O2 community, those who took their time to p...

RafaC by Former Staff
  • 2255 Views
  • 20 replies
  • 0 kudos

Community Recap: December 2021

Hi everyone! It’s 2022 already! We had so many fun and lovely activities and posts here on the community throughout December that we thought that we should take a moment to look back on what happened last month in the O2 Community.Most of the content...

RafaC by Former Staff
  • 2113 Views
  • 3 replies
  • 2 kudos

O2's January Sale now on ❄️

Grab a new year saving Save ‘til summer with six months’ free data, calls and texts on selected devices. Treat yourself to a great deal on smartphones, tablets, sim only plans, and more. And we’ll donate free data to someone who needs it. It’s our da...

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Chris_K by Former Staff
  • 2072 Views
  • 4 replies
  • 0 kudos

O2 Opening Hours - Christmas 2021

Hi, all ! Lewys here. I'm coming in with the O2 Christmas 2021 opening hours . Phoneline festive opening hours Friday 24/12 Saturday 25/12 Sunday 26/12 Monday 27/12 Tuesday 28/12 Friday 31/12 Saturday 1/1/2022 Sunday 2/1/2022 Monday 3/1/2022 Business...

lewys-gp by Former Staff
  • 8580 Views
  • 4 replies
  • 3 kudos