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Forum Posts

Recalling our O2 Original 45W and 20W plugs

Hello folks PLEASE READ the below, especially if you’ve purchased an O2 Original 45W or 20W plug in the past, as these products have now been recalled More details can be seen below, including what happens next if you're an impacted customer What’s h...

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Dave-O2 by Community Manager
  • 1522 Views
  • 2 replies
  • 0 kudos

O2 System Updates – 360

Hello everyone, Last year we shared this update around some changes that we’re making to our systems. Since then, we have started the process of migrating customers onto our new platform and this will continue in batches throughout 2023. The aim of t...

ColinO2 by O2 Social Media Team
  • 24463 Views
  • 83 replies
  • 4 kudos

Future O2 products & services. Get involved!

Hey everyone . On the O2 Community, we regularly connect members with teams at O2 to help test new/existing products and services. The feedback, comments and ideas that are shared by members have a huge impact on our decision making. Want to get invo...

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Martin-O2 by Former Staff
  • 16871 Views
  • 7 replies
  • 1 kudos

Phishing, Smishing & Scams. Latest info & advice.

DECEMBER 2022 UPDATE - Christmas Scammers Jingle bell, jingle bell, jingle bell rock, scam texts chime and we see a rise in crime, fraudsters advancing and enhancing, so we need to beware, we don’t want them to ruin your Christmas cheer. During the f...

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Chris_K by Former Staff
  • 51496 Views
  • 52 replies
  • 5 kudos

Welcome to the O2 Community! Introduce yourself here!

Hi everyone! Thanks for joining the O2 Community! (Or if you haven't yet but would like to, you can register here!). I'm very happy to welcome you here. The O2 Community is a great place to get help and advice on O2 products and services, provide fee...

Martin-O2 by Former Staff
  • 279503 Views
  • 3212 replies
  • 12 kudos

iPhone SE, iPad Air, and a green iPhone 13 - Pre-order today

Afternoon all, Earlier this week Apple announced several new devices they are launching and all of these are available to pre-order on O2 from 1pm today. So if you're after the latest iPhone SE, iPad Air, or a green iPhone 13, you've come to the righ...

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Chris_K by Former Staff
  • 1926 Views
  • 1 replies
  • 1 kudos

Samsung Galaxy S22 and Tab S8 - Pre-order now live

So you've seen or heard about the newly announced Samsung S22 or Tab S8 devices and you're looking for more info? Well you've come to the right place. Looking for the Samsung Galaxy S22? It comes in 3 variations outlined below, and I've highlighted s...

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Chris_K by Former Staff
  • 4919 Views
  • 10 replies
  • 1 kudos

Community Rewards: February 2022

Hi everyone, It’s March already! We had another busy month during February on the community, with many events happening (including our very special LO2VE Week) and now it’s time to say thanks to all of you who partook in our community during last mon...

RafaC by Former Staff
  • 2914 Views
  • 13 replies
  • 1 kudos

Welcome to our new look community!

Hey everyone, Unless you're very new to the community you've likely noticed a few changes to how the forum looks this morning. As we announced yesterday the O2 community has been upgraded! In addition to the new look there are several new features, s...

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Martin-O2 by Former Staff
  • 33517 Views
  • 610 replies
  • 3 kudos

Community platform display issue

Hi everyone, We are currently experiencing a technical issue with the community platform which is causing the majority of community topics to be invisible on the home page, board, category level and member profiles. Please note: The missing content i...

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Martin-O2 by Former Staff
  • 2947 Views
  • 10 replies
  • 2 kudos

Storm Eunice

Hey everyone, Due to the disruption caused by Storm Eunice some customers may be experiencing temporary connection issues. The engineering teams are monitoring the impact on customers closely to minimise any disruption for you. You can monitor any ou...

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Martin-O2 by Former Staff
  • 2116 Views
  • 2 replies
  • 1 kudos

Help & Support from O2 during COVID-19

Hello, and welcome to the O2 Community.If you're reading this, it's likely because you're looking for information or you're having issues getting through to our Customer Services by phone or through our social media. Remember, you can manage your acc...

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Chris_K by Former Staff
  • 42008 Views
  • 25 replies
  • 2 kudos