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Forum Posts

Access For All - Everything You Need To Know

Hello and welcome to the O2 Community This thread is dedicated to our members who may find it difficult to access any of our services due to a disability or personal situation. Please find everything that you need to know below Accessibility & Vulner...

Dave-O2 by Community Manager
  • 1073 Views
  • 2 replies
  • 3 kudos

Welcome to O2!

Hello everyone, We'd like to officially welcome to you to the O2 network! If you're a new customer or have returned to O2 after a few years with a different network provider there is a lot if information to digest so we've put together this handy wel...

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Martin-O2 by Former Staff
  • 21389 Views
  • 22 replies
  • 1 kudos

What's the O2 community and how to get started?

Hi everyone,Welcome to the O2 Community! This is a great place to ask for and share advice on anything relating to O2 or your device. You can join fantastic discussions (on or off-topic ), and help O2 improve by providing feedback. If you're feeling ...

Martin-O2 by Former Staff
  • 7884 Views
  • 0 replies
  • 2 kudos

Why O2? Tap here to find out

You may be weighing up your options of which network to join or move to, reviewing who offers the best value for your money, or if you're an existing customer you may be wondering if you should upgrade or check out other options. Well, we're here to ...

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Chris_K by Former Staff
  • 2744 Views
  • 2 replies
  • 0 kudos

Welcome to the O2 Community! Introduce yourself here!

Hi everyone! Thanks for joining the O2 Community! (Or if you haven't yet but would like to, you can register here!). I'm very happy to welcome you here. The O2 Community is a great place to get help and advice on O2 products and services, provide fee...

Martin-O2 by Former Staff
  • 356678 Views
  • 3341 replies
  • 12 kudos

Community Rewards: April 2022

Hi everyone, May is here so it's time for some rewards! April was again quite a busy month on the community, we had the Easter Week and and many other activities and discussions going on, so now it’s time to say thanks to all of you who have particip...

RafaC by Former Staff
  • 7854 Views
  • 29 replies
  • 2 kudos

Community Archiving announcement

Hey everyone, The community has content going back as far as 2008 and much of this content is now out of date, incorrect or about products and services that are no longer provided by O2. Due to this and to improve the performance of the community we ...

Martin-O2 by Former Staff
  • 1129 Views
  • 2 replies
  • 0 kudos

The Drop: O2 Newsletter September 2022 - Device Maintenance

Hi everyone!O2 has started to send a monthly newsletter called The Drop (to customers who have opted in) with articles that might be of interest of everyone who uses our network. We thought that it would be good to share them on the community with al...

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RafaC by Former Staff
  • 1773 Views
  • 3 replies
  • 0 kudos

Community Rewards: August 2022

Hello everyone! Another one in the books for 2022 and on to September. Every month we reward members who have been extra helpful in the O2 community, those who took their time to participate on the community and that helped keeping it a fun place to ...

Breanna by Former Staff
  • 10678 Views
  • 25 replies
  • 3 kudos

5 Reasons to Belong to the O2 Community

Hi everyone! I hope you're all having a great day. Our community is a very important place for us and a very strong channel for feedback and member insights, and we’re constantly putting efforts in making it the best it could be so existing and new m...

5 reasons to belong to the O2 community
Marjo by Former Staff
  • 84699 Views
  • 73 replies
  • 2 kudos

The Drop: O2 Newsletter September 2022 - EU Roaming

Hi all!O2 has started to send a monthly newsletter called The Drop (to customers who have opted in) with articles that might be of interest of everyone who uses our network. We thought that it would be good to share them on the community with all of ...

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RafaC by Former Staff
  • 2153 Views
  • 2 replies
  • 0 kudos

Community Recap: August 2022

Hey everyone! It’s still technically Summer but it’s making its exit as we speak. We had so much fun summer content and some great discussions on the community in August so let's take a look at the topics that caught mine, @RafaC and @Martin-O2's att...

Breanna by Former Staff
  • 2220 Views
  • 3 replies
  • 0 kudos

Say hello to Aura, your virtual assistant from O2

Get personalised support. View your bills. And find out how much data you’ve got left. All by chatting with Aura in the My O2 app! If you have recently updated your My O2 app, you can now chat to Aura. Aura can give you personalised support and more ...

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EmilieT by Former Staff
  • 43451 Views
  • 72 replies
  • 1 kudos

Community Rewards: July 2022

Hi everyone, With summer at it's peak and some fun activities going on on the community to celebrate it, it's also time for a new community rewards post! Every month we reward members who have been extra helpful in the O2 community, those who took th...

RafaC by Former Staff
  • 13762 Views
  • 40 replies
  • 6 kudos

Support resources available to O2 customers

Hey all, You'll know me as the guy that brings you O2 news and announcements and regularly pops in to offer support wherever I can, but today I wanted to create a bit of a different thread to remind our customers of the support available to them. Und...

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Chris_K by Former Staff
  • 7344 Views
  • 4 replies
  • 6 kudos