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See what’s new in the O2 Community and discuss the latest O2 news.
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Introducing community badges

Hey everyone, I'm happy to announce the addition of a new feature to the O2 community, badges! Community badges are an award that you can earn by completing certain actions on the community such as creating topics, posting replies and various other a...

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Martin-O2 by Community Manager
  • 5002 Views
  • 33 replies
  • 7 kudos

Future O2 products & services. Get involved!

Hey everyone . On the O2 Community, we regularly connect members with teams at O2 to help test new/existing products and services. The feedback, comments and ideas that are shared by members have a huge impact on our decision making. Want to get invo...

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Martin-O2 by Community Manager
  • 7250 Views
  • 6 replies
  • 1 kudos

Phishing, Smishing & Scams. Latest info & advice.

MAY 2022 UPDATE - Flubot 1.1 / 2.0 It's been a couple months since our last update, but that doesn't mean these scammers and fraudsters have given up or slowed down - far from it. Scammers are always looking for ways to get unsuspecting users to clic...

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Chris_K by O2 Social Media Team
  • 23610 Views
  • 31 replies
  • 5 kudos

Help & Support from O2 during COVID-19

Hello, and welcome to the O2 Community.If you're reading this, it's likely because you're looking for information or you're having issues getting through to our Customer Services by phone or through our social media. Remember, you can manage your acc...

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Chris_K by O2 Social Media Team
  • 29731 Views
  • 25 replies
  • 2 kudos

Welcome to O2!

Hi there! After the initial excitement and elation of ordering or picking up your shiny new phone and sim you may have a few questions. We want to make your journey with O2 as easy and simple as possible so we have asked our community members to help...

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Marjo by Former Staff
  • 26635 Views
  • 10 replies
  • 1 kudos

How to find help & contact O2: A Guide

Hi everyone, People often search and ask here on the Community how to get in touch with O2 about different types of queries. We've made the below guide and suggestions based on these questions and I hope it's helpful if you're not sure who to contact...

Marjo by Former Staff
  • 67179 Views
  • 25 replies
  • 5 kudos

Welcome to the O2 Community! Introduce yourself here!

Hi everyone! Thanks for joining the O2 Community! (Or if you haven't yet but would like to, you can register here!). I'm very happy to welcome you here. The O2 Community is a great place to get help and advice on O2 products and services, provide fee...

Martin-O2 by Community Manager
  • 130572 Views
  • 2455 replies
  • 10 kudos

What's the O2 community and how to get started?

Hi everyone,Welcome to the O2 Community! This is a great place to ask for and share advice on anything relating to O2 or your device. You can join fantastic discussions (on or off-topic ), and help O2 improve by providing feedback. If you're feeling ...

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Martin-O2 by Community Manager
  • 70463 Views
  • 0 replies
  • 16 kudos

The O2 is now in Fortnite!

Hey everyone, O2, working with Island Records and Epic Games, has today announced that London’s The O2 is now available to explore in the world’s biggest game, Fortnite, within Fortnite Creative! This week-long celebration of the world’s most popular...

Martin-O2 by Community Manager
  • 313 Views
  • 0 replies
  • 2 kudos

Technical or specialist issues? Ask our Gurus

Hey everybody,Supporting our customers and keeping them connected during the COVID-19 crisis is our number 1 priority. With the temporary closure of our O2 stores, we introduced a new support resource where some of those store staff would now be help...

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Chris_K by O2 Social Media Team
  • 22106 Views
  • 53 replies
  • 2 kudos

O2 celebrating Pride month throughout June

Hey everyone,Just before we kick off with the weekend, I wanted to highlight the importance of Pride month, what O2 is doing, and why it's so important - not just for the LGBTQ+ community - but for ourselves as well. We're a diverse and inclusive com...

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Chris_K by O2 Social Media Team
  • 1227 Views
  • 6 replies
  • 1 kudos

Community Recap: May 2021

Hey everyone, May was another cracking month on the O2 community with lots of fun discussions, games, laughs, updates and more! I've highlighted a small selection of the great content posted last month in case you missed anything or need some inspira...

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Martin-O2 by Community Manager
  • 691 Views
  • 2 replies
  • 1 kudos

Community Awards 2020!

Hey everyone, It's time to start voting on the 2020 Community Awards! The voting system will work the same way as last years awards. You can find details on how to take part and the categories below. What are the Community Awards? The community award...

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Martin-O2 by Community Manager
  • 2245 Views
  • 8 replies
  • 4 kudos

Virgin Media O2 launches today

Deal of the decade to bring UK investment, fibre and 5G infrastructure expansion and customer choice.London, UK: Virgin Media O2 launches today with a promise to power the nation’s recovery and create unbeatable choice for UK consumers and businesses...

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Chris_K by O2 Social Media Team
  • 3565 Views
  • 10 replies
  • 3 kudos

The Samsung Galaxy Book Standard has just launched!

Hi everyone! We hope you had a great weekend, because we are off to start the week with two new device launches. And I'm sure some of you are going to be very excited about this. Why? Because we have just released the Samsung Galaxy Book Standard and...

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TheresaV by Former Staff
  • 556 Views
  • 1 replies
  • 2 kudos

Community rewards March & April 2021

Hey everyone, I'm happy to announce that it's now time for the April community rewards! In addition we have also been able to make the necessary calculations for the March rewards so if you qualified for either the March or April rewards you have bee...

Martin-O2 by Community Manager
  • 2955 Views
  • 32 replies
  • 0 kudos

Community Awards 2020 announcement!

Hey everyone, I'm happy to announce the return of the Community Awards! 2020 was a crazy year on the O2 community which saw unprecedented increases in the number of new members asking for help and advice from our knowledgeable regulars. To say thanks...

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Martin-O2 by Community Manager
  • 2761 Views
  • 15 replies
  • 3 kudos

O2 and Virgin Media joint venture

Hey everyone, Some of you might have already seen the news today that the joint venture between O2 and Virgin Media has now been approved by The Competition and Markets Authority (CMA). We don't have any additional information at this time that's not...

Martin-O2 by Community Manager
  • 1666 Views
  • 7 replies
  • 5 kudos