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Forum Posts

Access For All - Everything You Need To Know

Hello and welcome to the O2 Community This thread is dedicated to our members who may find it difficult to access any of our services due to a disability or personal situation. Please find everything that you need to know below Accessibility & Vulner...

Dave-O2 by Community Manager
  • 123 Views
  • 0 replies
  • 3 kudos

Welcome to O2!

Hello everyone, We'd like to officially welcome to you to the O2 network! If you're a new customer or have returned to O2 after a few years with a different network provider there is a lot if information to digest so we've put together this handy wel...

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Martin-O2 by Former Staff
  • 20570 Views
  • 22 replies
  • 1 kudos

What's the O2 community and how to get started?

Hi everyone,Welcome to the O2 Community! This is a great place to ask for and share advice on anything relating to O2 or your device. You can join fantastic discussions (on or off-topic ), and help O2 improve by providing feedback. If you're feeling ...

Martin-O2 by Former Staff
  • 7483 Views
  • 0 replies
  • 2 kudos

Why O2? Tap here to find out

You may be weighing up your options of which network to join or move to, reviewing who offers the best value for your money, or if you're an existing customer you may be wondering if you should upgrade or check out other options. Well, we're here to ...

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Chris_K by Former Staff
  • 2588 Views
  • 2 replies
  • 0 kudos

Welcome to the O2 Community! Introduce yourself here!

Hi everyone! Thanks for joining the O2 Community! (Or if you haven't yet but would like to, you can register here!). I'm very happy to welcome you here. The O2 Community is a great place to get help and advice on O2 products and services, provide fee...

Martin-O2 by Former Staff
  • 329891 Views
  • 3325 replies
  • 12 kudos

Community Rewards: August 2022

Hello everyone! Another one in the books for 2022 and on to September. Every month we reward members who have been extra helpful in the O2 community, those who took their time to participate on the community and that helped keeping it a fun place to ...

Breanna by Former Staff
  • 10316 Views
  • 25 replies
  • 3 kudos

5 Reasons to Belong to the O2 Community

Hi everyone! I hope you're all having a great day. Our community is a very important place for us and a very strong channel for feedback and member insights, and we’re constantly putting efforts in making it the best it could be so existing and new m...

5 reasons to belong to the O2 community
Marjo by Former Staff
  • 83317 Views
  • 73 replies
  • 2 kudos

The Drop: O2 Newsletter September 2022 - EU Roaming

Hi all!O2 has started to send a monthly newsletter called The Drop (to customers who have opted in) with articles that might be of interest of everyone who uses our network. We thought that it would be good to share them on the community with all of ...

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RafaC by Former Staff
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  • 2 replies
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Community Recap: August 2022

Hey everyone! It’s still technically Summer but it’s making its exit as we speak. We had so much fun summer content and some great discussions on the community in August so let's take a look at the topics that caught mine, @RafaC and @Martin-O2's att...

Breanna by Former Staff
  • 2139 Views
  • 3 replies
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Say hello to Aura, your virtual assistant from O2

Get personalised support. View your bills. And find out how much data you’ve got left. All by chatting with Aura in the My O2 app! If you have recently updated your My O2 app, you can now chat to Aura. Aura can give you personalised support and more ...

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EmilieT by Former Staff
  • 42563 Views
  • 72 replies
  • 1 kudos

Community Rewards: July 2022

Hi everyone, With summer at it's peak and some fun activities going on on the community to celebrate it, it's also time for a new community rewards post! Every month we reward members who have been extra helpful in the O2 community, those who took th...

RafaC by Former Staff
  • 13279 Views
  • 40 replies
  • 6 kudos

Support resources available to O2 customers

Hey all, You'll know me as the guy that brings you O2 news and announcements and regularly pops in to offer support wherever I can, but today I wanted to create a bit of a different thread to remind our customers of the support available to them. Und...

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Chris_K by Former Staff
  • 7220 Views
  • 4 replies
  • 6 kudos

Howdy, O2 Community!

Hello Hello, My name is Breanna and I'm excited to be joining you all on the O2 Community. With @lewys-gp leaving, I've got some big shoes to fill but he's been amazing at cluing me in on all the fun stuff going on around here. As I'm sure you'll eve...

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Breanna by Former Staff
  • 11344 Views
  • 29 replies
  • 7 kudos

Community Recap: July 2022

Hey everyone! July is gone and so is the first third of the summer. We had a lot going on last month on the community so let's take a look at the topics that caught mine, @Breanna and @Martin-O2's attention. If you think we've missed something, pleas...

RafaC by Former Staff
  • 2295 Views
  • 5 replies
  • 0 kudos

Hwyl fawr, O2 Community 👋

Hi all, I have some sad news to share. Unfortunately, I will no longer be a Community Manager from Friday onwards. Very reluctantly, I have accepted a new job and am starting at the beginning of August. I'll be working as a Community Manager still ac...

lewys-gp by Former Staff
  • 9544 Views
  • 17 replies
  • 1 kudos