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Forum Posts

Virgin Mobile to O2. All you need to know

What's happening?As you'll likely already be aware, Virgin Media and O2 merged in June 2021 creating the UK’s largest telecoms challenger with award-winning mobile services and the fastest widely available broadband in the market all under one roof. ...

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Chris_K by Former Staff
  • 32385 Views
  • 55 replies
  • 1 kudos

Access For All - Everything You Need To Know

Hello and welcome to the O2 Community This thread is dedicated to our members who may find it difficult to access any of our services due to a disability or personal situation. Please find everything that you need to know below Accessibility & Vulner...

Dave-O2 by Community Manager
  • 4867 Views
  • 2 replies
  • 3 kudos

Welcome to O2!

Hello everyone, We'd like to officially welcome to you to the O2 network! If you're a new customer or have returned to O2 after a few years with a different network provider there is a lot if information to digest so we've put together this handy wel...

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Martin-O2 by Former Staff
  • 27315 Views
  • 22 replies
  • 1 kudos

What's the O2 community and how to get started?

Hi everyone,Welcome to the O2 Community! This is a great place to ask for and share advice on anything relating to O2 or your device. You can join fantastic discussions (on or off-topic ), and help O2 improve by providing feedback. If you're feeling ...

Martin-O2 by Former Staff
  • 11023 Views
  • 0 replies
  • 2 kudos

Why O2? Tap here to find out

You may be weighing up your options of which network to join or move to, reviewing who offers the best value for your money, or if you're an existing customer you may be wondering if you should upgrade or check out other options. Well, we're here to ...

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Chris_K by Former Staff
  • 3910 Views
  • 2 replies
  • 0 kudos

Welcome to the O2 Community! Introduce yourself here!

Hi everyone! Thanks for joining the O2 Community! (Or if you haven't yet but would like to, you can register here!). I'm very happy to welcome you here. The O2 Community is a great place to get help and advice on O2 products and services, provide fee...

Martin-O2 by Former Staff
  • 422109 Views
  • 3429 replies
  • 12 kudos

12 Days of Christmas: All I want for Christmas is...

Hi everyone! Day 2 of our 12 days of Christmas celebration is here! Santa has kindly gifted us with some £15 Amazon vouchers which we'll be giving out to one random participant from each of the 12 Christmas topics!! We'll announce the winners in the ...

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Martin-O2 by Former Staff
  • 14227 Views
  • 40 replies
  • 1 kudos

Community Recap: November 2022

Hello everyone! It’s December already ‌ Christmas 2022 on the O2 Community ‌ has just kicked off so we’re looking forward to a month of fun taking us right into the New Year. November was a quiet month but you all kept up with some great activities a...

Breanna by Former Staff
  • 1449 Views
  • 1 replies
  • 0 kudos

Community Rewards: October 2022

Hi everyone, Halloween and our very own halloweek are past us now and with that I bring you another rewards post! Every month we reward members who have been extra helpful in the O2 community, those who took their time to participate on the community...

RafaC by Former Staff
  • 7292 Views
  • 29 replies
  • 1 kudos

Update RE: Priority & Peter Kay

Morning everyone. We understand many of our customers are having issues loading the Priority app or Website to secure Peter Kay tickets today. Please see our latest statement on this below. We’re seeing unprecedented demand for Peter Kay tickets, we ...

Chris_K by Former Staff
  • 16044 Views
  • 23 replies
  • 1 kudos

Future O2 products & services. Get involved!

Hey everyone . On the O2 Community, we regularly connect members with teams at O2 to help test new/existing products and services. The feedback, comments and ideas that are shared by members have a huge impact on our decision making. Want to get invo...

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Martin-O2 by Former Staff
  • 24329 Views
  • 7 replies
  • 1 kudos

Community Recap: October 2022

Hello everyone! It’s November already. Yes, it’s November ALREADY. The clocks have changed, the Hallo has weened and before you know it, it’s going to be Christmas. Anyone looking forward to some properly chilly autumn weather? October was a fun mont...

RafaC by Former Staff
  • 6231 Views
  • 8 replies
  • 1 kudos

Nothing Phone (1). It's here. Order now on O2.

We're super excited to be able to offer our customers the chance to order the brand new Nothing Phone (1) from only £24.20* a month (£10 upfront, 3GB data).Available in Black or White, the Phone (1) design brings joy back to smartphones. Nothing OS r...

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Chris_K by Former Staff
  • 12451 Views
  • 13 replies
  • 3 kudos

Community Rewards: September 2022

Hi everyone, Autumn and the chillier weather that comes along with it are already upon us so let's mellow ourselves up a little bit with a new community rewards post! Every month we reward members who have been extra helpful in the O2 community, thos...

RafaC by Former Staff
  • 10449 Views
  • 32 replies
  • 4 kudos

Roaming MegaGuide

Yes! It’s that time of the year again where we dust off our suitcases, hunt out our holiday clothes and get ready to jet off to sunnier climates. Or a husky ride in Iceland, if that’s your thing. You have everything organised and now you just need to...

EmilieT by Former Staff
  • 51182 Views
  • 13 replies
  • 1 kudos

The Drop: O2 Newsletter October 2022 - Cost of living

Hi everyone!O2 has started to send a monthly newsletter last month called The Drop (to customers who have opted in - incidentally you can do that in MyO2 under "contact preferences") with articles that might be of interest of everyone who uses O2's n...

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RafaC by Former Staff
  • 1102 Views
  • 0 replies
  • 0 kudos